Oct. 7, 2025

Cool Kings Heating and Air | Local Leaders the Podcast #215

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Season 1

The “Cool Guys” of Cool Kings Heating and Air Join Jim Chapman on this edition of Local Leader the Podcast Cool Kings to discuss HVAC industry changes, the importance of efficiency and maintenance, the benefits of smart thermostats and what you can do to extend the life of your A/C unit.

Timestamps
05:47 Understanding AC Repair Challenges
07:14 Exploring Refrigerant Efficiency Changes
11:49 Types of AC Systems Explained
15:50 Common AC Repairs You Should Know
22:42 The Importance of Regular Maintenance
24:54 The Benefits of Professional Service
31:31 Basic vs. Smart Thermostats
35:07 Choosing the Right Air Filters
38:04 Importance of Professional AC Companies
41:31 Building Trust in the AC Industry
46:11 Financing Options for Customers
50:42 Expanded Services Beyond AC Repair
56:32 Indoor Air Quality and Duct Services

Visit Cool Kings Heating and Air on the web
https://www.coolkingsheatingandair.com

Follow Cool Kings on Facebook
https://www.facebook.com/CoolkingsheatingandairLLC

WEBVTT

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Hy everyone, and welcome back to Local Leaders the podcast

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and today we have several gentlemen that we're gonna be

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talking to from cool Kings Heating and Air. I'm gonna

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let them introduce themselves before we get into what we're

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going to talk about today, So we'll start over here.

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What's going on. My name is Ryan Swilley, and I'm

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with cool Kings Heating and Air.

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I'm Ethan Swilling. I'm the lead technician at cool King's

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Heating and Air.

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And I am Jim Chapman with Local Leaders of Podcasts.

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Glad to have the these guys on. And you may

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be thinking, wait a minute, it's fall. What are we

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talking about air conditioners for. Well, if you live in

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South Louisiana like we do, you always need air conditioner,

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it doesn't matter what month it is. And so today

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we're going to cover several topics. We're going to talk

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about refrigerant efficiency changes that have come out that may

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or may not affect you, the type of AC systems

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that are recommended to use for homes. I would like

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to get a little bit into you know, how square

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footage plays a part in that. We're also going to

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talk about the most common AC repairs that are out

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there that you guys see. I think that would be

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interesting because obviously those are things that people would want

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to avoid. We're going to talk about basic thermostats versus

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smart thermostats. Something that's really come and hit the mainstream,

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if you will, lately, is the smart thermostats you can

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control from your cell phone. We're going to talk about

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that a little bit. When to clean your AC something

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that a lot of people don't realize the importance of

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doing I would imagine semi frequently, but we're going to

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get into that with the experts. Regular filters versus preferated filters,

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if you will, That's what I call them. There's probably

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a better word for that, but we're going to talk

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about those. The importance of a professional AC person versus

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a chuck in the truck, for example. How important is

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it to have someone that really knows acs like the

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back of their hands. So we're going to talk about

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that a little bit. We're going to give you some

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things that you can do that will help you to

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not have to have such frequent service calls maybe in

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the air conditioner world, and we're going to give you

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some other information as well, but first we're going to

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talk to the owner of this company.

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Ryan.

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I just want to give the listeners a little grasp

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of what got you in to owning cool Kings.

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Yeah, So I mean kind of a brief explanation of

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how I got into it. In high school is when

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my wife, my now wife, got pregnant, right, So I

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was doing paint and sheet rock at the time, and

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my dad always told me, it's like, son, you don't

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want to put paint on walls for the rest of

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your life. You know, it's hard to hard to raise

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a family, you know, doing that. So I was laying

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in bed and I, you know, saw a commercial come

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up to go to school for air conditioning. So that's

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what I decided to do. So went to school for

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air conditioning, got out, worked for a company for probably

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about five or six years. It was two different companies,

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and then after that I decided to get out right

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at the beginning of COVID, yeah, and started my company. Now,

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for some people that was great, and then for for

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for some other businesses it wasn't. It was difficult obviously

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being in the home industry, the service industry, going into

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people's houses, having to be face to face with them,

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but you don't have a choice. I mean, you got

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to have your air conditioning fixed. So you know, that's

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that's really why I got into it. Is for the family.

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And then shortly after getting into it is really when

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I fell in love with it.

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Yeah, and I noticed y'all have the same last name, Yes, sir,

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So what is your relationship here?

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We're brothers?

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Brothers? Okay, okay, very good? And what do you do

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for cool Kings?

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So I'm the lead technician, so usually it's me and

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Ryan running calls. We have another technician, but Ryan is

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more business oriented nowadays. So if there's a very large

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job that needs to be taken care of, I'm usually

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number one on the roster to go ahead and get

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out there and make sure that everything's going to be

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taken care of properly. So just making sure that the

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ins and outs of the workday are going to be

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taken care of well.

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Very good. And you seem very analytical. So you seem

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like someone that really likes to get down in the

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in the weeds, if you will, and really dive into

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problem solving things of that nature. And a lot of times, look,

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the AC business is not different than a lot of

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other trades in that usually when someone's calling you, it's

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a problem.

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It's they're not calling you to say hello.

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They're usually mad because their air conditioner is not working,

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and you may have had nothing to do with that.

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This may be a completely different company that put an

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ACN and but they break, you know, their machines, they

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break over time, and so when they call you guys,

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it's usually you know, my wife is about to hit

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me with a frying pan because it's ninety degrees in

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this house, and can you come help me?

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And I need you now, and all of these they're

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already mad. Yeah, they're already mad before.

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So it really takes, in my opinion, a special person

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to be able to put someone at ease and say, hey,

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we're here for you.

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Yeah, I mean communications, it was definitely definitely play a

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large factor in what we do. It's not just fixing

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air conditioning systems.

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So yeah, and I know people in the Livingston Parish

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area and the Baton Rouge area, which are the primary

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listeners of my audience, I know they've seen your trucks

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out there, and you have some of the best branding

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really sticks out, even though it's Florida gated Carlos and.

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In some ways that kind of stands out.

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People notice that, you know, you see a lot of

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purple and gold out there, and it's like it blends

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in now because a.

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Little background on the colors. The first the first air

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conditioning company I worked for was out in Walker and

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their colors are orange, okay. And the second air conditioning

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company I worked for was out in Central their colors

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were blue. So they really instilled in me you know

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what business and air conditioning was. So I just told

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both their colors and that's the way to do it.

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Now. Obviously, you've been in the business since twenty twenty

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as far as owning your own company in the business

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prior to that, of course working for others. But even

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in that amount of time, you've probably seen a lot

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of changes in the air conditioning world.

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Absolutely. I mean it doesn't take but three to six

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months to see a change in the air conditioning industry.

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Everybody's got their hands in it. It's very lucrative, you know,

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when it comes to the government, the supply houses. I mean,

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there's just always changes happening. Efficiencies refrigerants, different codes that

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we have to use, sensors. I mean, these air conditioning

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systems are getting so smart, you know, it's making it

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real difficult to just change the capacity or wash a

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unit and till the customer could buy.

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Yeah. Yeah, it's kind of like vehicles. You know, twenty

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years ago you could actually change the oil in a vehicle. Now, man,

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you're taking a chance doing that. You got to tear

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report the home motor. So same thing in your world.

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Let's talk about refrigerant efficiency change just first. So this

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is something that I can remember changing over time from

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like twenty five years ago to you know, fifteen years ago.

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Where are we at now?

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What is the deal with? So right now we are

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in what they call a two L refrigerants. Okay, Well

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let me back it up because again you said that

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the refrigerants change, okay, and there's all different theories whether

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it's actual global warming or if it's a money grab. Okay,

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But every refrigerant has a GWP, which is a global

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warming potential number. Okay. So back in the day, it

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was R twelve, and it went to R twenty two

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probably in like the nineties early nineties ish if I'm correct,

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And then the early two thousands we went to R

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four ten A which had a lower GWP number. And

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now in twenty twenty four, transitioning into twenty twenty five,

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we went to A two L refrigerants. No, well, basically

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just moves it up the scale of flammability as well.

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So this new refrigerant is flammable, but it has a

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lower GWP now and the two refrigerants are R thirty

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two and R four fifty four B. So again with

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this flammable refrigerant, that's going back to the technology. Now

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all these air conditioning systems have to have leak sensors

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on the inside of the air conditioning systems to prevent

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a large amount of this refrigerant getting into people's houses.

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Wow. Yeah, interesting And when did that occur? Was it

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in the last year so it.

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Was the first of this year.

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Yeah, oh wow.

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When the EPA makes mandates usually it's over a term

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of a couple of years. But the thing that's kind

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of shook the HVAC industry is that the change to

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the A two L refrigerants was very sudden based on

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the the last minute focus on global warming and more

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you know, concern for the earth, which is great, but

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they kind of pushed the switch to A two L

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refrigerants a bit too quickly, and that put not only

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HVAC companies in a bad position, but manufacturers. I mean,

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we still have trouble getting some of the new refrigerants

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because they pushed it a little bit too fast. They

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pushed a three to four year you know process into

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about six months. So we have manufacturers backed up, not

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being able to produce the refrigerant, the containers, parts are

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on back order, and you know, it's it's it's real

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hard to explain to a customer that it's not it's

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not the ac company's choice to only choose these A

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two l's.

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Sure, it's hands are todd Yeah, it's EPA mandates.

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There's nothing we could do about it.

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Wow. Well, uh, but that the good thing is that's

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where you come in, and that's where you don't want

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to chuck in the truck going in your house doing that.

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You want someone that knows, uh, the regulations all the

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way around.

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And let me clarify while we're on the topic, because

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I don't want to freak anybody out. The refrigerant is flammable,

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but it's not like propane or buttane. Your house ain't

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gonna explode. Right, So basically, if you put a if

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you put a flame to it, it will ignite and

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catch fire, but as soon as you move the flame

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away from it, it will not continue burning.

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Right.

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But that's where the ATOL classification comes in. The other

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classification that the above ato L would be like propane, gasoline, buttane,

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stuff like that. So it's not anything like if it

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leaks into your house and you turn on the stove,

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that your whole house isn't going to explode. Stuffing like that.

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But they do have to take those precautions due to

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the fact that it is semi flame.

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And it does have to be to a It has

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to be compacted quite a bit. It has to be

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a high pressure of the refrigerant, so it would have

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to be ten to twenty pounds of refrigerant in one

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room in order for it to even ignite, and it

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has to be with an open flame and dispersement rate

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of it is almost immediate. It doesn't flame or earn

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like something like gasoline. It's not going to have the

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ability to spread. As soon as it hits it's pretty

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much gone.

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Gotcha, gotcha, that makes sense. Let's move on to types

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of AC systems. So I am obviously the layman here

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on things AC. I know about high efficiency AC systems.

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Or something big.

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As a matter of fact, when I bought my house,

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that was that was something I wanted to replace air

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conditioners years ago, and the high efficiency was the way

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to go back in those days. But tell, let's discuss

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that real quick.

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So I'll kind of touch based on it briefly about

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the different types of air conditioning systems, because I mean

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00:12:43.840 --> 00:12:46.519
we could drag that out for sure for like an hour. Yeah,

235
00:12:46.600 --> 00:12:48.799
that'd be a five parter, right, So I mean your

236
00:12:48.879 --> 00:12:52.360
basic nutshell, you know, you have electric air conditioning systems,

237
00:12:52.360 --> 00:12:55.600
which just have electric heat. You have gas air conditioning

238
00:12:55.600 --> 00:12:58.720
systems which have gas heat. You have a heat pump

239
00:12:58.759 --> 00:13:02.759
air conditioning system which utilizes a reversing valve to reverse

240
00:13:02.799 --> 00:13:05.799
the flow of refrigerant to the house. And then you

241
00:13:05.840 --> 00:13:10.840
have geothermal air conditioning systems, which uses water to cool

242
00:13:10.840 --> 00:13:15.120
the air conditioning. Wow, your most common are going to

243
00:13:15.120 --> 00:13:18.919
be electric and gas air conditioning system So that that's

244
00:13:18.960 --> 00:13:23.120
to touch on the types of air conditioning systems. Okay. Now,

245
00:13:23.240 --> 00:13:27.960
within those air conditioning systems, you have efficiency ratings, right,

246
00:13:28.120 --> 00:13:31.960
So if you buy a new television or a refrigerator,

247
00:13:32.440 --> 00:13:34.480
or an appliance for your house. If you ever notice

248
00:13:34.519 --> 00:13:36.559
it's got that yellow tag on the side of it

249
00:13:36.600 --> 00:13:40.480
that says like seven point two SEER on it. Right,

250
00:13:41.039 --> 00:13:45.159
That see R rating is for seasonal energy efficiency rating,

251
00:13:45.279 --> 00:13:48.240
So that should be an indication of how much energy

252
00:13:48.679 --> 00:13:52.159
it's going to cost you per year to run that appliance.

253
00:13:52.360 --> 00:13:53.279
Got right.

254
00:13:53.639 --> 00:13:57.440
So our air conditioning systems are the same way. But

255
00:13:57.759 --> 00:14:02.720
typically speaking, the lower the number, the lease effishient it is. Okay,

256
00:14:02.879 --> 00:14:06.679
the federal mandate, we're not allowed to install anything lower

257
00:14:06.720 --> 00:14:11.159
than a fourteen point five ZEER two, okay, And then

258
00:14:11.200 --> 00:14:13.519
some of these air conditioning systems get up in the

259
00:14:13.559 --> 00:14:19.799
load to mid twenties. Variable speed air conditioning systems. Typically

260
00:14:19.840 --> 00:14:22.399
the way we like to break it down is single

261
00:14:22.440 --> 00:14:25.480
stage equipment, which is what most people have. Sure, right,

262
00:14:25.519 --> 00:14:27.799
it comes on in one speed and it shuts off

263
00:14:27.799 --> 00:14:31.080
at zero percent. And then you have two stage equipment

264
00:14:31.120 --> 00:14:33.399
which can come on at fifty percent. So if you

265
00:14:33.480 --> 00:14:35.360
go in the house and you're only calling for one

266
00:14:35.360 --> 00:14:38.240
degree of cooling, so your air conditioning system is only

267
00:14:38.320 --> 00:14:40.879
going to come on at fifty percent. And then if

268
00:14:40.879 --> 00:14:44.159
you're calling for multiple degrees or if you need to dehumidify,

269
00:14:44.320 --> 00:14:47.559
it'll come on at one hundred percent, right, And then

270
00:14:47.600 --> 00:14:51.919
the variable speed has hundreds of different speeds from zero

271
00:14:52.039 --> 00:14:55.559
to one hundred percent, right, just depending on what the

272
00:14:55.600 --> 00:14:58.440
load is. And then all throughout that it just dictates,

273
00:14:58.679 --> 00:15:00.080
you know, your energy save.

274
00:15:00.440 --> 00:15:02.799
And I would imagine the most common that y'all see

275
00:15:02.879 --> 00:15:07.919
is electric and gas probably electric. Yeah, yeah, yeah, yeah.

276
00:15:08.279 --> 00:15:11.759
Let's talk about the expense side of that, like what

277
00:15:11.840 --> 00:15:16.000
is the what is the most I guess I don't

278
00:15:16.000 --> 00:15:19.759
want to use or cheat, but the most cost efficient.

279
00:15:20.240 --> 00:15:22.919
So your most cost effective system is going to be

280
00:15:22.919 --> 00:15:25.919
a single stage system. Yeah, there's less technology in it,

281
00:15:26.039 --> 00:15:30.759
there's less parts in it, it's cheaper for them to manufacture. Okay,

282
00:15:31.080 --> 00:15:34.840
so our prices really only go up if it is

283
00:15:35.320 --> 00:15:39.480
for one harder to install, two harder to maintain, and

284
00:15:39.559 --> 00:15:42.320
for for three if the if the cost out the

285
00:15:42.440 --> 00:15:45.799
door is double, let's say the variable speed system is

286
00:15:46.200 --> 00:15:49.519
double sometimes triple the price of just a normal single

287
00:15:49.559 --> 00:15:52.679
stage air conditioning system. So that's when you get into

288
00:15:52.759 --> 00:15:56.480
the you know, seven eight, nine thousand dollars price difference

289
00:15:56.720 --> 00:16:00.639
between you know, just your standard system and your your

290
00:16:00.720 --> 00:16:04.639
high efficiency system. Right, which normally they say it takes

291
00:16:04.720 --> 00:16:10.480
anywhere between eight to twelve years for you to see

292
00:16:10.120 --> 00:16:14.000
the price difference in like your electric bill. Right, So

293
00:16:14.039 --> 00:16:18.240
if this high efficiency air conditioning system is seven thousand

294
00:16:18.279 --> 00:16:21.919
dollars more than the single stage, they say over the

295
00:16:21.960 --> 00:16:24.799
span of eight to twelve years, based off of your

296
00:16:24.879 --> 00:16:28.559
savings and your energy bill, that could be a seven

297
00:16:28.600 --> 00:16:29.720
thousand dollars difference.

298
00:16:29.840 --> 00:16:34.559
Now, let's talk about the most common ac repairs that

299
00:16:34.639 --> 00:16:39.519
you come across. I'm being interested to know where that is.

300
00:16:39.799 --> 00:16:43.559
So it's we run into quite a few of the

301
00:16:43.600 --> 00:16:47.360
same things. The most common repair that we're running to

302
00:16:47.919 --> 00:16:50.919
I could put it to probably two different things. The

303
00:16:50.960 --> 00:16:53.799
first thing is going to be a capacitor. The way

304
00:16:53.799 --> 00:16:56.159
I like to explain it to customers and people that

305
00:16:56.200 --> 00:16:58.480
are just curious about it, because everybody knows what a

306
00:16:58.519 --> 00:17:00.279
capacitor is. It doesn't matter who you wire, you know

307
00:17:00.320 --> 00:17:02.440
what a capacitor is. So the way that I like

308
00:17:02.480 --> 00:17:04.960
to explain it in layman's terms, it's like the car.

309
00:17:04.880 --> 00:17:06.559
Battery for your AC unit.

310
00:17:07.079 --> 00:17:10.680
So you could have fresh oil, full on gas, just

311
00:17:10.720 --> 00:17:13.720
replace spark plugs and got your battery. You're not going nowhere.

312
00:17:14.160 --> 00:17:16.000
And what it does is it gives your system the

313
00:17:16.039 --> 00:17:18.359
initial torque to go ahead and start up and get

314
00:17:18.400 --> 00:17:23.440
it spinning. They go out due to heat, and like

315
00:17:23.480 --> 00:17:26.359
you said, in South Louisiana, that is something we experience a.

316
00:17:26.319 --> 00:17:26.960
Whole lot of.

317
00:17:28.039 --> 00:17:32.000
So they generally have a lifespan of around five years.

318
00:17:32.599 --> 00:17:32.759
Now.

319
00:17:32.839 --> 00:17:36.119
Sometimes we'll run into them when they're fifteen years old,

320
00:17:36.920 --> 00:17:39.599
but of course things were made better back in the day.

321
00:17:39.680 --> 00:17:44.160
They were, of course, but that's one of the most

322
00:17:44.160 --> 00:17:46.480
common repairs we'll run into. And they're definitely good to

323
00:17:46.480 --> 00:17:49.880
get checked every year on something like a maintenance, just

324
00:17:49.920 --> 00:17:53.000
to make sure because the weaker that they get over time,

325
00:17:53.240 --> 00:17:55.839
the more common. You know that heat's going to do

326
00:17:55.960 --> 00:17:59.160
quite a bit of a toll on it the second

327
00:17:59.400 --> 00:18:03.079
they gets your overall is just lack of maintenance, Yeah,

328
00:18:03.119 --> 00:18:06.599
I mean having a dirty condenser outside. Because again, like

329
00:18:06.640 --> 00:18:09.519
we were talking about, AC is such an important thing,

330
00:18:10.400 --> 00:18:14.079
but it's also forgotten about. When you walk home after

331
00:18:14.079 --> 00:18:16.119
a long day, you've been sweating outside and you walk

332
00:18:16.160 --> 00:18:18.440
into a cool home, you're thankful to be home, but

333
00:18:18.480 --> 00:18:21.359
you're not thinking about my AC is working well. I

334
00:18:21.480 --> 00:18:23.839
think it's it's such a normal thing to have your

335
00:18:23.839 --> 00:18:26.359
AC working well that when it doesn't work well.

336
00:18:26.440 --> 00:18:27.839
It takes you by surprise.

337
00:18:27.640 --> 00:18:30.799
Right, and I'll and i'll, i'll touch base on the

338
00:18:30.839 --> 00:18:33.839
maintenance stuff. And what he means by that is lack

339
00:18:33.880 --> 00:18:37.960
of maintenance the outdoor The outdoor unit is extremely filthy.

340
00:18:38.519 --> 00:18:41.759
The indoor filter has not been replaced in a couple

341
00:18:41.839 --> 00:18:44.920
of months. Okay, let's say you've got German shepherds in

342
00:18:44.960 --> 00:18:48.200
the house. All right, they obviously shed your return here

343
00:18:48.319 --> 00:18:51.000
is in the wall in the hallway like my house. Okay,

344
00:18:51.160 --> 00:18:54.319
all my house. Yeah, and I have three kids, right,

345
00:18:54.480 --> 00:18:56.839
I pull a mane out. I pull mine out the

346
00:18:56.839 --> 00:18:58.400
other day and I was like, I've got to get

347
00:18:58.440 --> 00:19:05.640
rid of this filter before anybody sees this. I took

348
00:19:05.640 --> 00:19:10.680
a picture of it too. I was like this, so so, yeah,

349
00:19:10.799 --> 00:19:15.839
dirty filter and then not maintaining the drain line. Okay,

350
00:19:16.079 --> 00:19:20.880
your air conditioning system can produce anywhere between five and

351
00:19:20.920 --> 00:19:25.359
twenty gallons of water a day. Wow, So it when

352
00:19:25.400 --> 00:19:28.759
your air conditioning system is running, it's dehumidifying the air,

353
00:19:29.480 --> 00:19:32.519
but it's pulling the humidity from the air. So when

354
00:19:32.559 --> 00:19:35.039
it pulls that humidity from the air, it drips off

355
00:19:35.039 --> 00:19:38.319
the indoor unit and goes out the drain line. Okay,

356
00:19:39.000 --> 00:19:42.359
So you've got a constant stream or drip of water,

357
00:19:42.480 --> 00:19:45.279
especially down here, because that air conditioning system is running

358
00:19:45.400 --> 00:19:49.519
so much, it builds up algae gunk. So you need

359
00:19:49.559 --> 00:19:51.960
to get that drain line blown out at least twice

360
00:19:51.960 --> 00:19:52.400
a year.

361
00:19:53.119 --> 00:19:53.839
Twice a year.

362
00:19:54.119 --> 00:19:56.400
That and we do that on our maintenance as well.

363
00:19:56.440 --> 00:20:00.160
That well, that's what we recommend. And then also so

364
00:20:00.240 --> 00:20:04.000
treat that drain line with some type of drain solvent. Okay,

365
00:20:04.119 --> 00:20:06.400
so a chemical that's going to go in there and

366
00:20:06.559 --> 00:20:10.319
combat all the microbial and algae build up on the

367
00:20:10.359 --> 00:20:13.680
inside of that drain line. And that's going to save

368
00:20:13.720 --> 00:20:16.920
you a service call that you know, you just don't

369
00:20:16.960 --> 00:20:19.039
want to have that you could have the amount of

370
00:20:19.039 --> 00:20:20.960
money that you're going to spend to get somebody out

371
00:20:21.000 --> 00:20:24.799
there to blow out this drain line and snake everything

372
00:20:24.880 --> 00:20:27.160
and treat it make sure the air conditioning system's back

373
00:20:27.240 --> 00:20:30.319
up and running is more expensive than if you were

374
00:20:30.359 --> 00:20:34.160
to just get the air conditioning system maintained. Yeah, and

375
00:20:34.200 --> 00:20:37.039
get all these other benefits with it. Now it's clean,

376
00:20:37.279 --> 00:20:40.359
everything's been checked. So I agree with that one hundred percent.

377
00:20:40.359 --> 00:20:43.559
And I can tell you just from personal experience, and

378
00:20:43.599 --> 00:20:47.519
I've had my house twenty five years. Uh now, but

379
00:20:48.720 --> 00:20:50.960
I can't tell you the amount of times that I

380
00:20:51.000 --> 00:20:53.200
have had to go up in the attic over that

381
00:20:53.279 --> 00:20:56.880
time period with a five gallon bucket because my dad

382
00:20:56.920 --> 00:20:59.839
gum drain pain was full. And you talk about the

383
00:21:00.000 --> 00:21:02.599
amount of water, people don't realize how much water goes

384
00:21:02.640 --> 00:21:04.880
in that drain pan. I must have went up and

385
00:21:04.880 --> 00:21:07.880
down the attic steps at least five times.

386
00:21:07.960 --> 00:21:11.839
You would be surprised how many people I've ran into

387
00:21:12.000 --> 00:21:16.160
over my tenure career in air conditioning that they've had

388
00:21:16.480 --> 00:21:20.200
broken hips, broken ankles from trying to go up and

389
00:21:20.240 --> 00:21:23.240
down an attic ladder with either a shot back or

390
00:21:23.279 --> 00:21:26.759
a five gallon Yeah, it's no fun.

391
00:21:26.960 --> 00:21:27.799
It's no fun.

392
00:21:27.880 --> 00:21:30.519
Well, we'll pull up the jobs with the full drain

393
00:21:30.599 --> 00:21:33.359
pans and we'll see, you know, an older gentleman in

394
00:21:33.400 --> 00:21:36.240
the attic. He's got his home depot bucket like one

395
00:21:36.240 --> 00:21:38.880
of the large canes cups, and he's just scooping water

396
00:21:38.960 --> 00:21:41.680
out and it's just by the time he gets the

397
00:21:42.160 --> 00:21:44.599
pan a little bit. Uh you know, it's where the

398
00:21:44.599 --> 00:21:47.000
system will actually turn on. Yeah, it's gonna take a

399
00:21:47.039 --> 00:21:48.880
couple more minutes and it's gonna hit the switch.

400
00:21:48.920 --> 00:21:52.079
Again, and we never we never really recommend you doing

401
00:21:52.079 --> 00:21:56.319
it yoursel absolutely way, just because for one, it's dangerous. Sure, okay,

402
00:21:56.319 --> 00:21:59.000
if you're not if you're not used to working in

403
00:21:59.039 --> 00:22:01.720
an attic, and you got those electrical components, you have

404
00:22:01.799 --> 00:22:04.079
the electrical components. And then just to touch on it

405
00:22:04.119 --> 00:22:06.079
a little bit, you've got to float switch. Most people

406
00:22:06.200 --> 00:22:08.519
just have just a standard float switch. If your air

407
00:22:08.559 --> 00:22:11.279
conditioning system is trying to that float switch is designed

408
00:22:11.319 --> 00:22:13.200
to cut the air conditioning system.

409
00:22:12.920 --> 00:22:15.880
Off so that your house doesn't flood exactly essentially.

410
00:22:16.039 --> 00:22:18.680
But if the air conditioning system is still on and

411
00:22:18.720 --> 00:22:21.079
you're trying to get this water out and you're slashing

412
00:22:21.119 --> 00:22:23.799
that float switch up and down, up and down, it'll

413
00:22:23.880 --> 00:22:26.880
short cycle the compressor, overheat everything, and then you got

414
00:22:26.880 --> 00:22:27.720
to call this anyway.

415
00:22:27.880 --> 00:22:31.200
Yeah, and you've got probably twice the problem that you

416
00:22:31.359 --> 00:22:35.079
have prior to getting involved. So yeah, take that into

417
00:22:35.119 --> 00:22:38.680
consideration and call the prose when you got something like

418
00:22:38.720 --> 00:22:42.440
that going on. But I can relate to that drain

419
00:22:42.519 --> 00:22:45.359
pain getting full, and that's a that's a direct reflection

420
00:22:45.519 --> 00:22:48.839
of not maintaining it and having you guys come out

421
00:22:48.880 --> 00:22:53.400
there once twice twice a year. Well, let's talk about that.

422
00:22:53.440 --> 00:22:56.559
You said twice a year is a good right, So

423
00:22:57.079 --> 00:22:57.839
roll of FuMB on that.

424
00:22:58.039 --> 00:23:01.000
Yeah, So I'll go ahead and spit it out because

425
00:23:01.000 --> 00:23:03.319
I spit it out probably, yeah, ten times a day.

426
00:23:03.519 --> 00:23:06.680
So our maintenance plan is nineteen dollars a month per

427
00:23:06.720 --> 00:23:07.960
air conditioning system.

428
00:23:08.240 --> 00:23:08.720
Okay.

429
00:23:08.839 --> 00:23:11.759
That covers an air conditioning maintenance for the summer and

430
00:23:11.799 --> 00:23:15.680
a heater maintenance for the winter. For the air conditioning maintenance,

431
00:23:15.680 --> 00:23:17.079
we're going to come out. We're going to do a

432
00:23:17.119 --> 00:23:20.759
full evaluation of your system. We clean the outdoor system

433
00:23:20.880 --> 00:23:23.559
using chemicals, make sure that it's free of debris. We

434
00:23:23.640 --> 00:23:25.960
check the refrigerant pressures to make sure that they are

435
00:23:26.000 --> 00:23:30.920
within proper ranges for the most efficient cooling. We check

436
00:23:31.039 --> 00:23:34.960
all your major electrical and mechanical components. We check the

437
00:23:35.039 --> 00:23:38.799
fan motor inside and outside, and draws on the compressor

438
00:23:39.079 --> 00:23:43.839
capacitor contact or outside. If there's any bushes around there,

439
00:23:43.880 --> 00:23:45.680
to an extent, we try to trem them back a

440
00:23:45.680 --> 00:23:46.119
little bit.

441
00:23:46.519 --> 00:23:47.079
We treat.

442
00:23:47.440 --> 00:23:50.359
We treat the train, We treat the drain line to

443
00:23:50.440 --> 00:23:54.640
make sure that that's blown out and treated. We change

444
00:23:54.640 --> 00:23:57.079
your filter if it's there, and we also open the

445
00:23:57.119 --> 00:23:59.880
indoor cabinet, make sure that you don't have any mole

446
00:24:00.160 --> 00:24:03.640
or mildew growth on the inside of your system. For

447
00:24:03.880 --> 00:24:08.519
the winter maintenance, a lot of the work goes into

448
00:24:08.559 --> 00:24:11.920
the people that have gas heat because there's a lot

449
00:24:11.960 --> 00:24:15.480
of safety components. I think it's eleven or twelve safety

450
00:24:15.480 --> 00:24:18.799
components on the inside of a gas furnace. Low pressure switches,

451
00:24:18.880 --> 00:24:23.160
high pressure switches, high temperature rollout switches, a flame sensor

452
00:24:23.279 --> 00:24:26.960
to make sure that it's sensing a flame, and then

453
00:24:27.039 --> 00:24:30.799
also carbon monoxide. Sure, you know, so we ch have

454
00:24:30.920 --> 00:24:33.319
someone kill well, right, we check on that as well.

455
00:24:33.359 --> 00:24:35.519
We make sure that there's no carbon monoxide coming out

456
00:24:35.559 --> 00:24:38.920
of the supply grills. We make sure there's no carbon

457
00:24:38.920 --> 00:24:41.599
monoxide leaking out of the flu pipe, and again we

458
00:24:41.680 --> 00:24:44.599
check all those electrical components, treat the drain line, change

459
00:24:44.640 --> 00:24:48.119
the filter, and again this is just for nineteen dollars

460
00:24:48.119 --> 00:24:50.400
a month, and it's it's peace of mind. It's a lunch.

461
00:24:50.559 --> 00:24:54.839
It's a lunch, right, it's somewhat subscription. Yeah, that's right. Now.

462
00:24:54.960 --> 00:24:57.200
Granted, you know our job and this is what I

463
00:24:57.240 --> 00:24:59.039
try to explain to people, and I just let them

464
00:24:59.039 --> 00:25:02.319
know up front, like you know, hey, missus Smith, my

465
00:25:02.559 --> 00:25:06.680
job is to come in here and look for problems

466
00:25:06.680 --> 00:25:12.039
that could prematurely fail, right, being proactive exactly, so you

467
00:25:12.079 --> 00:25:14.960
know whether you decide to move forward with those repairs

468
00:25:15.039 --> 00:25:17.839
or not. I can guarantee you that my technicians are

469
00:25:17.839 --> 00:25:20.000
coming up to you, whether it's me, him or one

470
00:25:20.079 --> 00:25:22.799
of our other technicians, we're coming to you with honesty

471
00:25:22.839 --> 00:25:25.240
and integrity and letting you know, like, hey, if this

472
00:25:25.400 --> 00:25:28.039
was our air conditioning system, I would go ahead and

473
00:25:28.119 --> 00:25:31.319
handle this now. If not, we'll be seeing you again

474
00:25:31.960 --> 00:25:35.720
in a month, a year, whatever the case may be. Plus,

475
00:25:36.400 --> 00:25:38.240
that part's can to be more expensive because you're not

476
00:25:38.279 --> 00:25:40.960
going to get the discount on it, and then secondly

477
00:25:41.000 --> 00:25:42.920
you're gonna have to pay the service fee. Well, and

478
00:25:42.960 --> 00:25:44.880
that was going to be my kind of my follow

479
00:25:44.960 --> 00:25:45.839
up question to that.

480
00:25:46.079 --> 00:25:49.599
So you know you're on that service plan and let's

481
00:25:49.599 --> 00:25:54.920
say something occurs in between just regular magnets, right, you say,

482
00:25:54.960 --> 00:25:55.880
some money on that.

483
00:25:55.839 --> 00:25:58.160
Absolutely, So yeah, if you're on the service plane, you

484
00:25:58.200 --> 00:26:02.240
get a ten percent discount on any parts and labor. Okay,

485
00:26:02.319 --> 00:26:05.680
So that includes refragerant, capacitor's contact. So anything that we

486
00:26:05.759 --> 00:26:08.240
do on the job. The only thing that doesn't include

487
00:26:08.400 --> 00:26:12.400
is major components, like if a compressor fails, or if

488
00:26:12.440 --> 00:26:16.599
you need a whole new air conditioning system. Okay, what

489
00:26:16.640 --> 00:26:19.640
it also does is it waves any after hours fees.

490
00:26:19.920 --> 00:26:20.200
Yeah.

491
00:26:20.240 --> 00:26:23.000
So that way, if you call me on a Saturday

492
00:26:23.359 --> 00:26:26.720
at six o'clock, LSU game starts at six point thirty,

493
00:26:26.920 --> 00:26:28.880
I got a house full of twenty people, my air

494
00:26:28.880 --> 00:26:32.720
conditioning system start working on my way. Come on, you're

495
00:26:32.799 --> 00:26:34.480
on our priority list.

496
00:26:34.519 --> 00:26:35.640
I'd let you finish it again.

497
00:26:35.799 --> 00:26:40.839
Right, So you're on our priority. You made a priority

498
00:26:40.920 --> 00:26:44.160
to us to join our plan, trusting in us, So

499
00:26:44.240 --> 00:26:46.759
now it's our time to step in and you know,

500
00:26:46.839 --> 00:26:47.839
give you those benefits.

501
00:26:47.920 --> 00:26:50.640
Yeah, and that that can get the after hours calls,

502
00:26:50.680 --> 00:26:54.960
I mean obviously can get you know, costly, So something

503
00:26:55.079 --> 00:26:57.519
like that. I would be of the opinion that if

504
00:26:57.519 --> 00:27:00.119
you're in South Woisy and and you're not on an

505
00:27:00.160 --> 00:27:04.279
air conditioner Magnets plan, you'releo. I mean, I really think

506
00:27:04.720 --> 00:27:07.319
you need you need to consider that because so many

507
00:27:07.319 --> 00:27:07.960
things can happen.

508
00:27:08.000 --> 00:27:09.200
I mean, these are machines.

509
00:27:09.759 --> 00:27:11.759
I tell people that all the time. I don't care

510
00:27:12.680 --> 00:27:17.200
how how good the equipment is. Machines have problems. They

511
00:27:17.240 --> 00:27:19.759
break sometimes, and it's nobody's fault.

512
00:27:21.559 --> 00:27:22.680
I mean it's not a hot water heater.

513
00:27:22.880 --> 00:27:23.319
Yeah, you know.

514
00:27:23.359 --> 00:27:24.960
I mean there's like two or three parts to a

515
00:27:25.000 --> 00:27:27.559
hot water heat right, We're talking about hundreds of parts

516
00:27:27.559 --> 00:27:29.160
in an air conditioning system.

517
00:27:28.839 --> 00:27:31.039
And they're all they all got to function properly and.

518
00:27:31.640 --> 00:27:34.440
Are only getting more complicated as time goes as well.

519
00:27:34.519 --> 00:27:36.079
Yeah, I mean that's right.

520
00:27:36.279 --> 00:27:38.519
Even ten years ago, or I'll even push it back

521
00:27:38.519 --> 00:27:41.599
to when I started doing AC work. The it was

522
00:27:42.400 --> 00:27:44.839
it was so much more simple as far as how

523
00:27:44.880 --> 00:27:47.240
the units were put together. But now we have h

524
00:27:47.400 --> 00:27:50.319
communication based systems where the indoor unit has to talk

525
00:27:50.319 --> 00:27:53.799
to the outdoor unit. And a big thing that we

526
00:27:53.960 --> 00:27:57.400
pride ourselves on is the time in which it takes

527
00:27:57.400 --> 00:27:59.160
for us to get to you and get you back

528
00:27:59.240 --> 00:27:59.799
up and running.

529
00:28:00.039 --> 00:28:00.240
Yeah.

530
00:28:00.680 --> 00:28:03.000
You know, if your acy ever goes out in your house,

531
00:28:03.440 --> 00:28:07.279
you would be surprised how fast your home acclimates to

532
00:28:07.319 --> 00:28:11.279
that outdoor temperature. It rises quickly, and the longer it

533
00:28:11.400 --> 00:28:14.480
takes for any technician to get out there, the longer

534
00:28:14.519 --> 00:28:16.160
it's going to take for it to get back down.

535
00:28:16.599 --> 00:28:18.319
And like you said, with a house full of twenty

536
00:28:18.359 --> 00:28:21.559
people watching an LSU game, hooping and holler running around,

537
00:28:21.920 --> 00:28:23.559
it's going to heat up quick, and you definitely want

538
00:28:23.599 --> 00:28:24.960
to make sure they're comfortable in that house.

539
00:28:25.119 --> 00:28:28.000
That's right, no doubt about it. And you kind of

540
00:28:28.160 --> 00:28:30.359
relate it to this a little bit. So it's a

541
00:28:30.400 --> 00:28:33.759
good little segue into it. And that is basic versus

542
00:28:33.799 --> 00:28:37.920
smart thermostats. So when I bought my house, you know,

543
00:28:38.039 --> 00:28:41.079
you pulled the little switch down and it wasn't even digital. Man,

544
00:28:41.200 --> 00:28:43.559
You just pull that thing down to six sixty eight.

545
00:28:44.039 --> 00:28:47.039
How I like it now, pull it down and yeah,

546
00:28:47.119 --> 00:28:50.119
and it would just cut on and you didn't really

547
00:28:50.160 --> 00:28:52.400
have to think about it after that unless you had

548
00:28:52.400 --> 00:28:56.640
an issue. Now, wow, you can access them from your phone.

549
00:28:56.680 --> 00:28:58.640
You can turn them off when you're on vacation, turn

550
00:28:58.680 --> 00:29:00.279
them on five hours before you get home.

551
00:29:00.359 --> 00:29:02.079
Whatever. Let's talk about that.

552
00:29:02.039 --> 00:29:02.480
A little bit.

553
00:29:02.559 --> 00:29:07.839
So the mercury thermo sides, the old thermosides with just

554
00:29:07.960 --> 00:29:10.160
the the dial on the side of it. If you

555
00:29:10.240 --> 00:29:12.039
have that thermostat, you need to get rid of it.

556
00:29:12.200 --> 00:29:14.400
Yeah, just mine's along going.

557
00:29:14.640 --> 00:29:18.079
Yeah, but it was cool, right, I mean they worked

558
00:29:18.119 --> 00:29:20.200
good for for a while they were here, you know,

559
00:29:20.359 --> 00:29:22.920
but then they invented batteries.

560
00:29:23.079 --> 00:29:24.680
Yeah right, so.

561
00:29:26.400 --> 00:29:30.839
Now we have just they're inaccurate. Yeah, Okay, they're inaccurate

562
00:29:30.880 --> 00:29:33.119
even though you got it set at sixty eight, you know,

563
00:29:33.240 --> 00:29:35.920
depending on where that mercury is in that bulb, and

564
00:29:36.000 --> 00:29:39.319
if your spring is out of alignment, you know, like

565
00:29:39.400 --> 00:29:42.359
your sixty eight is not actually sixty eight. Yeah, all right,

566
00:29:42.440 --> 00:29:45.519
and then you step up to just the digital standard

567
00:29:45.920 --> 00:29:52.119
non programmable thermostat. They weren't great for most applications like

568
00:29:52.279 --> 00:29:56.160
offices and stuff like that. Sure, and and if you're

569
00:29:56.200 --> 00:29:59.799
home and you you don't mind adjusting the thermoset, you know,

570
00:30:00.119 --> 00:30:03.440
when you leave the house and stuff. And then you

571
00:30:03.519 --> 00:30:08.680
have your smart thermostats, okay, like your Nest, your Eco

572
00:30:08.759 --> 00:30:11.680
be the smart thermostats that you can you can buy

573
00:30:11.759 --> 00:30:16.880
from your local home depot. Right now, the benefit of

574
00:30:16.920 --> 00:30:19.480
these thermostats is, like you were saying, the capability of

575
00:30:19.519 --> 00:30:23.400
controlling it from your cell phone, right so, Hey, I'm

576
00:30:23.400 --> 00:30:25.200
on my way home, let me go ahead and bump

577
00:30:25.240 --> 00:30:26.960
this down. Or I'm laying in bed, it's hot, I

578
00:30:27.000 --> 00:30:28.759
don't feel like getting up me. Let me bump the

579
00:30:28.799 --> 00:30:31.319
temperature down. It's cold, let me turn the heater on.

580
00:30:32.519 --> 00:30:36.920
And then also the ability for program to be able

581
00:30:36.960 --> 00:30:40.799
to program it. Right, so during the wintertime, I love

582
00:30:40.839 --> 00:30:43.559
that it's cold, right, So I set my thermostat like

583
00:30:43.640 --> 00:30:46.920
sixty five degrees before the heater comes on. But I

584
00:30:47.039 --> 00:30:50.519
make sure if I'm waking up at five, that heater

585
00:30:50.599 --> 00:30:53.279
is kicking one at four, so the floors are not

586
00:30:53.599 --> 00:30:54.279
ice cold.

587
00:30:54.400 --> 00:30:54.559
Right.

588
00:30:54.960 --> 00:30:57.480
I said, it's sixty eight, you know, sixty eight sixty

589
00:30:57.559 --> 00:31:01.119
nine degrees whenever I wake up. So that's a really

590
00:31:01.200 --> 00:31:03.039
good benefit, it really is.

591
00:31:03.119 --> 00:31:07.720
And just technology, man, you know, that was almost something

592
00:31:07.799 --> 00:31:09.519
that was not there.

593
00:31:09.720 --> 00:31:10.680
And then the next.

594
00:31:10.640 --> 00:31:15.599
Day everybody was knowing about these smart thermostats and all

595
00:31:15.599 --> 00:31:17.960
the cool things you can do with them. And you're right,

596
00:31:18.000 --> 00:31:20.759
it's a benefit to be able to sit at work

597
00:31:20.839 --> 00:31:23.240
and hey, I'm gonna go home in a couple hours,

598
00:31:23.279 --> 00:31:25.799
and so I'm gonna cut it down a little bit, right,

599
00:31:25.920 --> 00:31:28.160
and you saving money, you know, you're not running it

600
00:31:28.160 --> 00:31:29.319
all day at that And.

601
00:31:29.519 --> 00:31:32.519
Some of these thermocytes have so many features. One of

602
00:31:32.519 --> 00:31:36.880
the features that some of them have is a proximity feature. Yeah, okay,

603
00:31:36.920 --> 00:31:39.000
so basically if you just walk in front of it,

604
00:31:39.000 --> 00:31:43.200
it knows somebody's home humidity sensor, so it knows just

605
00:31:43.240 --> 00:31:45.720
to kick the air conditioning system on and run for

606
00:31:45.799 --> 00:31:47.880
just ten minutes. Even though if it's the if it's

607
00:31:47.920 --> 00:31:50.759
set to the right temperature, the humidity is a little high,

608
00:31:50.799 --> 00:31:52.160
so we need to kick on and run for a

609
00:31:52.240 --> 00:31:55.039
couple of minutes. Right, So there is a bunch of

610
00:31:55.079 --> 00:31:57.680
built in features on those as well. Very good, and

611
00:31:58.039 --> 00:31:59.119
so let's move on.

612
00:32:01.200 --> 00:32:03.519
I don't know if i'd call this the great debate,

613
00:32:03.720 --> 00:32:07.519
but I've heard so many different answers to this question.

614
00:32:07.559 --> 00:32:10.880
I'd love to get y'all's expert opinion on this, and

615
00:32:10.920 --> 00:32:16.359
that is filter. So my wife, for example, is very

616
00:32:17.079 --> 00:32:20.839
cognizant of fil It's almost like I tell her she's got.

617
00:32:20.720 --> 00:32:21.839
Add for filters.

618
00:32:21.880 --> 00:32:24.240
I mean, she will write the date on it, and

619
00:32:24.319 --> 00:32:26.279
even though she has a date, she's going to check

620
00:32:26.319 --> 00:32:28.000
it once a week and look at it.

621
00:32:28.039 --> 00:32:29.640
And hey, it's a good.

622
00:32:29.480 --> 00:32:31.799
Thing to do, I guess, But you know, my mind's

623
00:32:31.799 --> 00:32:36.160
on other things. What what First of all, how often

624
00:32:36.160 --> 00:32:38.440
should a filter? And I know, I know your environment

625
00:32:38.519 --> 00:32:40.759
plays a huge factor in that.

626
00:32:41.160 --> 00:32:42.200
Yeah, but what.

627
00:32:42.160 --> 00:32:44.880
Is is there kind of a recommended standard?

628
00:32:45.000 --> 00:32:46.759
Well, it's kind of funny that you mentioned that because

629
00:32:46.799 --> 00:32:48.599
we actually made a video the other day. It was

630
00:32:48.680 --> 00:32:52.799
kind of a redneck science video, you know, explaining the

631
00:32:52.799 --> 00:32:55.759
different filter types and basically that's awesome. We laid the filter,

632
00:32:55.920 --> 00:32:58.400
the two different filters out, and we poured different stuff

633
00:32:58.440 --> 00:33:01.240
on top of it, whether it was gray hair, sand,

634
00:33:01.519 --> 00:33:07.519
bladder flour, you know. But the one filter I want

635
00:33:07.559 --> 00:33:11.720
everybody to stay away from is the mesh filters, the

636
00:33:11.759 --> 00:33:15.119
green blue white. When you hold it up, I mean,

637
00:33:15.160 --> 00:33:17.400
you can as clear as day, you can see through it.

638
00:33:17.759 --> 00:33:22.440
You know, it's like that plastic weaving. So definitely stay

639
00:33:22.480 --> 00:33:25.200
away from that. You know, if you hold that filter

640
00:33:25.279 --> 00:33:27.279
up and I drop a handful of sand on it

641
00:33:27.359 --> 00:33:30.240
and all that sand falls out the bottom, what makes

642
00:33:30.240 --> 00:33:32.559
you think it's going to catch small particles of dust?

643
00:33:33.240 --> 00:33:37.400
It's not. It's not. Typically what we tell customers is

644
00:33:37.440 --> 00:33:41.640
you want to find a good middle of the road pleated.

645
00:33:41.200 --> 00:33:43.960
Filtered, pleated, that's the word I was looking filter.

646
00:33:45.079 --> 00:33:47.440
Yeah, the one that the one that's got the waves

647
00:33:47.480 --> 00:33:51.039
in it, because a lot of times people want to

648
00:33:51.079 --> 00:33:56.160
get the most expensive highest NERV rating, and the higher

649
00:33:56.200 --> 00:33:59.640
the MERV rating, the more filtration it has. But like

650
00:33:59.720 --> 00:34:02.759
we were saying earlier, it could hurt or suffocates your

651
00:34:02.759 --> 00:34:06.119
air conditioning system. So it doesn't take long for that filtered.

652
00:34:06.279 --> 00:34:09.679
Yes it works great at filtering, but yes it also

653
00:34:09.760 --> 00:34:14.159
works great at suffocating your uniteah right, So I and

654
00:34:14.679 --> 00:34:16.480
a lot of times you'll buy these filters and it's

655
00:34:16.519 --> 00:34:19.119
like three month filter. Yeah, they're not three months.

656
00:34:19.519 --> 00:34:23.719
None of them believe it, right, So it's.

657
00:34:23.559 --> 00:34:27.280
Like hypoallergenic three month filter. D da da da. So

658
00:34:27.320 --> 00:34:31.119
then you go and pay thirty five dollars for this filter,

659
00:34:31.480 --> 00:34:35.719
and after three months this filter is filthy. I'd much

660
00:34:35.800 --> 00:34:38.960
rather you buy the cheaper filter, save some money, and

661
00:34:39.039 --> 00:34:41.079
just change it once a month. And that's that's a

662
00:34:41.079 --> 00:34:43.039
good rule of thumb. That's what we tell every customer.

663
00:34:43.079 --> 00:34:45.840
I tell them change your filter every time you pay

664
00:34:45.880 --> 00:34:48.920
your light bill, because your light bill is a clear

665
00:34:49.000 --> 00:34:52.639
indication of if your unit is breathing properly.

666
00:34:54.039 --> 00:34:56.559
I think I think the best tip that I give

667
00:34:56.639 --> 00:35:01.239
customers for filters everybody uses Amazon. I don't think there's

668
00:35:01.239 --> 00:35:03.559
a person walking around today that does not have Amazon

669
00:35:03.599 --> 00:35:08.119
on the right. Amazon has a fantastic autoship program. If

670
00:35:08.119 --> 00:35:10.840
you set it up for every one to two months,

671
00:35:10.960 --> 00:35:13.920
let's say two months. Every two months, they are going

672
00:35:13.960 --> 00:35:17.199
to automatically purchase and send one of those filters to

673
00:35:17.239 --> 00:35:19.639
your home as soon as it arrives on your front

674
00:35:19.679 --> 00:35:22.679
door and remind you I need to go change that filter.

675
00:35:23.199 --> 00:35:24.960
It's already at the front door. Go ahead and go

676
00:35:25.079 --> 00:35:27.480
change it. You don't have to worry about, oh, the

677
00:35:27.480 --> 00:35:31.000
filter's dirty. Let me go check the spare broom closets,

678
00:35:31.000 --> 00:35:32.920
see if I have an extra filter, Dig.

679
00:35:32.760 --> 00:35:34.960
Behind the dryer, see if it's there.

680
00:35:36.239 --> 00:35:38.760
I think a big point that to touch on is

681
00:35:39.480 --> 00:35:42.320
the nerve ratings, And you can correct me, but it's

682
00:35:42.480 --> 00:35:46.519
nine to thirteen nerve is what I would typically recommend

683
00:35:46.519 --> 00:35:51.000
for a residential home. Going above that, like we discussed earlier,

684
00:35:51.159 --> 00:35:54.559
it can sort of affect the airflow that your system

685
00:35:54.599 --> 00:35:55.360
is able to pull.

686
00:35:56.199 --> 00:35:56.280
In.

687
00:35:56.360 --> 00:35:59.360
Anything lower than that, you start getting into the territory

688
00:35:59.400 --> 00:36:03.800
of these more spiderweb type filters, where yes, it's allowing

689
00:36:03.840 --> 00:36:06.599
more airflow, but the things that you're trying to protect

690
00:36:06.639 --> 00:36:09.440
your system from, and not only that, your indoor air quality,

691
00:36:09.760 --> 00:36:11.719
those things start to make their way through your system,

692
00:36:11.760 --> 00:36:13.280
which is also a negative effect of it.

693
00:36:13.360 --> 00:36:16.360
Now let's be clear too, I mean talking about talking

694
00:36:16.360 --> 00:36:21.039
about the nerve rating this conversation. Specifically, we're talking about

695
00:36:21.119 --> 00:36:24.199
one inch filters. Yeah, the one inch the one inch

696
00:36:24.280 --> 00:36:27.519
thick filters that you get from the Amazon or home

697
00:36:27.559 --> 00:36:31.639
Depota they have the option for you to get three

698
00:36:31.679 --> 00:36:35.119
inch filters that also slide in that grill or five

699
00:36:35.159 --> 00:36:38.559
inch filters, and then they also have media filters. Okay,

700
00:36:39.280 --> 00:36:42.440
the media filters are big five inch filters that slide

701
00:36:42.559 --> 00:36:45.280
in and out of the air conditioning system. A lot

702
00:36:45.320 --> 00:36:49.159
of newer homes are getting them installed during the construction process.

703
00:36:49.199 --> 00:36:51.320
Some people don't even know they're there. There two years

704
00:36:51.400 --> 00:36:53.199
later and they're like, I thought it was filterless.

705
00:36:53.760 --> 00:36:54.440
Wow.

706
00:36:55.239 --> 00:36:58.039
So I'm like, yeah, that's obviously your problem. But you know,

707
00:36:58.119 --> 00:37:01.000
those get up to like twenty one one, twenty three

708
00:37:01.159 --> 00:37:04.760
MERV rating. That's fine. Yeah, okay, but because it's so thick,

709
00:37:04.880 --> 00:37:08.360
it's got a lot of surface area for that air

710
00:37:08.440 --> 00:37:08.880
to get through.

711
00:37:09.039 --> 00:37:12.599
Yeah. Very good, very good. And uh, I love your

712
00:37:12.639 --> 00:37:15.400
idea about just setting it up on Amazon where it

713
00:37:15.480 --> 00:37:18.400
shows up, and that's your reminder. I mean, and you're right,

714
00:37:18.480 --> 00:37:22.079
they're they're efficient, uh with doing that sort of thing.

715
00:37:22.719 --> 00:37:27.079
So I want to talk real quick about, you know,

716
00:37:27.159 --> 00:37:31.920
the importance of having a professional company that works on

717
00:37:31.960 --> 00:37:36.320
your AC I'm not in the world, so I don't.

718
00:37:37.199 --> 00:37:37.519
I don't.

719
00:37:37.760 --> 00:37:40.239
I can only imagine the amount of people out there

720
00:37:40.360 --> 00:37:44.199
that aren't as schooled in the trade. I mean, are

721
00:37:44.239 --> 00:37:47.440
there's certifications you have to carry things like that in

722
00:37:47.519 --> 00:37:48.159
this business?

723
00:37:48.239 --> 00:37:53.199
Yes, so absolutely. I mean everybody you know, you're on

724
00:37:53.320 --> 00:37:57.400
the rams and raves pages. Sure, so we see it

725
00:37:57.440 --> 00:38:00.360
all the time. I got such and such to to

726
00:38:00.480 --> 00:38:03.119
come out, and he did this, this and that, he

727
00:38:03.239 --> 00:38:05.639
charged me X amount of dollars. I can't get him

728
00:38:05.639 --> 00:38:09.639
back on the phone, or you know, they're just they're

729
00:38:09.679 --> 00:38:11.960
they're not coming out doing a high quality job and

730
00:38:11.960 --> 00:38:14.400
look great. If that's what you're looking for, that's fine,

731
00:38:14.519 --> 00:38:15.599
but it's it's not us.

732
00:38:15.760 --> 00:38:16.280
Yeah, you know.

733
00:38:16.360 --> 00:38:19.239
So a lot of times whenever people get on and

734
00:38:19.840 --> 00:38:21.760
I hate for it to sound kind of sideways, right,

735
00:38:21.800 --> 00:38:26.719
but whenever it's kind of hard to satisfy people sometimes, right. Sure,

736
00:38:27.400 --> 00:38:31.079
So whenever they get on, they're like looking for recommendations

737
00:38:31.119 --> 00:38:34.679
for an air conditioning company that's really good, knows what

738
00:38:34.719 --> 00:38:38.519
they're doing, and that is, you know, cheap. I'm like,

739
00:38:39.039 --> 00:38:43.159
don't tag me. Yeah, right, And I'm like, and that's

740
00:38:43.199 --> 00:38:45.000
not me saying like, oh, we're the most you know,

741
00:38:45.039 --> 00:38:47.400
we're the most expensive. But I mean you're you're paying

742
00:38:47.480 --> 00:38:50.880
for us to be there in thirty minutes. You're paying

743
00:38:50.920 --> 00:38:53.280
for us to show up there in full uniform. You're

744
00:38:53.280 --> 00:38:56.800
paying for us to show up there not smelling like weed. Right,

745
00:38:56.960 --> 00:38:59.440
you're paying for us to show up with EP eight

746
00:38:59.440 --> 00:39:02.599
and nates are notifications. You're paying for that text message

747
00:39:02.599 --> 00:39:05.039
notification letting you know when we're on our way, the

748
00:39:05.079 --> 00:39:08.199
text message notification letting you know that the job is finished.

749
00:39:08.599 --> 00:39:12.920
You're paying for knowing that the job has been done correctly.

750
00:39:14.239 --> 00:39:17.440
And then there's warranties associated with that. You're paying to

751
00:39:17.480 --> 00:39:19.960
know if if we pull up to a job and

752
00:39:20.000 --> 00:39:23.360
we say, yeah, it's your capacitor, I replace your capacitor,

753
00:39:23.480 --> 00:39:25.679
leave and it cools for an hour and a half,

754
00:39:25.719 --> 00:39:27.400
two hours, and you call me back and say, hey,

755
00:39:27.440 --> 00:39:30.119
it's not cooling again. I'm coming back out there again

756
00:39:30.760 --> 00:39:33.559
for free, doing whatever I have to do, because we

757
00:39:33.599 --> 00:39:36.199
should have fixed it first. We should have fixed it

758
00:39:36.280 --> 00:39:38.880
right the first time, and if we didn't, then we

759
00:39:38.880 --> 00:39:41.119
didn't do our job. Yeah, you're gonna make it right.

760
00:39:42.159 --> 00:39:44.760
And back to that point, we don't just show up

761
00:39:45.159 --> 00:39:48.159
and fix the air conditioning unit. Mean, that's what your

762
00:39:48.239 --> 00:39:51.679
service charge is for. Yes, it might be just a capacitor,

763
00:39:51.840 --> 00:39:54.880
but I'm doing that inspection while i'm there. Right, is

764
00:39:54.920 --> 00:39:57.559
the drain line dirty, Is your filter clean? Is the

765
00:39:57.719 --> 00:40:00.440
does the outdoor unit need to be clean? But we're not,

766
00:40:00.599 --> 00:40:03.039
they're not. And I'm not allowed to leave a job

767
00:40:03.159 --> 00:40:06.079
unless you put your gauges on that unit, right, because

768
00:40:06.079 --> 00:40:09.440
that's the blood pressure and the heart rate of an

769
00:40:09.480 --> 00:40:12.320
air conditioning system, you know, So you just gotta be

770
00:40:12.920 --> 00:40:13.840
you gotta be careful.

771
00:40:14.000 --> 00:40:14.320
Sure.

772
00:40:14.440 --> 00:40:17.199
You know, there's a lot of people that think they

773
00:40:17.400 --> 00:40:19.559
they know air conditioning work. There's a ton of people

774
00:40:19.559 --> 00:40:21.559
that know how to change the capacitor. There's not a

775
00:40:21.599 --> 00:40:23.199
lot of people that know air conditioning work.

776
00:40:23.639 --> 00:40:25.960
Yeah, and it kind of goes back to the point

777
00:40:25.960 --> 00:40:28.039
that we were talking about earlier as well. You know,

778
00:40:28.400 --> 00:40:30.320
I can't tell you how many times I run into

779
00:40:30.360 --> 00:40:33.039
somebody where we'll talk about what needs to be done

780
00:40:33.039 --> 00:40:35.360
with their system, and they're like, oh, my uncle, you know,

781
00:40:35.400 --> 00:40:37.360
he used to do HVAC work twenty years ago. I'll

782
00:40:37.400 --> 00:40:39.199
just get him to do this. You know, earlier we

783
00:40:39.239 --> 00:40:43.559
talked about the technology differences that AC units have been

784
00:40:43.599 --> 00:40:47.679
experiencing just over the past ten years. You know, back

785
00:40:47.679 --> 00:40:50.760
when the units were much simpler, Yes, maybe your uncle

786
00:40:50.760 --> 00:40:53.559
could have handled this, sure, but back then they used

787
00:40:53.599 --> 00:40:56.400
to have phrases like beer can cold. If your suction

788
00:40:56.480 --> 00:40:58.719
Lowe was beer can cold, you know they're they're wrapping

789
00:40:58.719 --> 00:41:01.239
it up and leaving. You know, we can't go by

790
00:41:01.239 --> 00:41:03.760
those metrics anymore. You know. My doctor calls it O

791
00:41:03.880 --> 00:41:06.480
C D. But I like to do things correctly. Yeah,

792
00:41:06.599 --> 00:41:08.519
and I dive deep into that bird's nest.

793
00:41:08.960 --> 00:41:09.199
Uh.

794
00:41:09.679 --> 00:41:13.039
You know, it's it's a lot more than just is

795
00:41:13.079 --> 00:41:15.800
it a capacitor? Is it little on refrigerant? Is it

796
00:41:15.840 --> 00:41:18.519
beer can cold? You know, we're gonna go through every

797
00:41:18.559 --> 00:41:20.679
single crack and crevice system.

798
00:41:20.760 --> 00:41:23.400
We just try to make sure that the customer is

799
00:41:23.440 --> 00:41:27.519
getting what they're paying for sure, you know, because I

800
00:41:27.519 --> 00:41:30.199
mean money is tight for everybody right now. You know,

801
00:41:30.320 --> 00:41:32.840
you don't want me out there anyway, you know, so

802
00:41:32.840 --> 00:41:34.199
if you're gonna have to pay me to come out

803
00:41:34.199 --> 00:41:38.199
there anyway, you need to get a good service, you know.

804
00:41:38.519 --> 00:41:40.280
And you know there are a good There are a

805
00:41:40.320 --> 00:41:43.480
lot of good companies out here. Sure, And I'll be

806
00:41:43.519 --> 00:41:45.199
the first to say that. And I don't I don't

807
00:41:45.239 --> 00:41:48.280
talk crap about you know a lot of companies in

808
00:41:48.360 --> 00:41:51.199
the area. I think a lot of people have good heart.

809
00:41:51.320 --> 00:41:54.360
They're really trying to provide a great service. Show up

810
00:41:54.400 --> 00:41:56.760
on time. Do the same thing that we're doing. But

811
00:41:56.800 --> 00:42:00.400
there's triple that aren't you know, no doubt about it.

812
00:42:01.199 --> 00:42:04.679
Make sure you have a good get that company is.

813
00:42:04.679 --> 00:42:10.719
Worth its fifty capacitor repair. You call their own company.

814
00:42:10.760 --> 00:42:13.199
That might be a new air conditioning unit. Yeah, you know,

815
00:42:13.639 --> 00:42:14.239
very good point.

816
00:42:14.280 --> 00:42:17.480
And the worst part about it is that a lot

817
00:42:17.519 --> 00:42:19.639
of people don't know anything about EC system so it

818
00:42:19.719 --> 00:42:22.800
may just and we've experienced this a ton where we'll

819
00:42:22.840 --> 00:42:24.639
get somewhere and they'll be like, okay, we had another

820
00:42:24.639 --> 00:42:27.000
company out and it was a it was a larger company,

821
00:42:27.440 --> 00:42:28.920
and they told me, I need a new system.

822
00:42:28.920 --> 00:42:31.039
My compressor's bad compressor.

823
00:42:31.199 --> 00:42:33.320
We get there before.

824
00:42:33.079 --> 00:42:35.119
We get there, and it's it's something simple like a

825
00:42:35.159 --> 00:42:38.559
capacitor or you know, a wire's undone. We've even ran

826
00:42:38.599 --> 00:42:42.559
into jobs where some of these larger companies are sabotage

827
00:42:42.559 --> 00:42:43.000
in the unit.

828
00:42:43.119 --> 00:42:46.079
Yeah it happens, you know, wow, because.

829
00:42:46.159 --> 00:42:47.480
People don't know like.

830
00:42:49.119 --> 00:42:49.199
That.

831
00:42:49.239 --> 00:42:51.239
There was an experience with a with a lady that

832
00:42:51.360 --> 00:42:55.159
was right before we experienced all this snow, and she

833
00:42:55.280 --> 00:42:58.480
was taking care of her grandkids. The children's mother weren't

834
00:42:58.480 --> 00:43:01.559
the picture unfortunately, and she had a big company come

835
00:43:01.559 --> 00:43:03.960
out there because her heat stopped working. So we went

836
00:43:04.039 --> 00:43:05.639
up in the attic and she's a she had just

837
00:43:05.719 --> 00:43:09.440
gotten out the hospital with dialysis, and we went up

838
00:43:09.480 --> 00:43:11.800
in the attic and it was it was a capacitory.

839
00:43:11.840 --> 00:43:12.599
It needed to be replaced.

840
00:43:12.639 --> 00:43:15.199
Her blower motor wasn't running. They told her she needed

841
00:43:15.239 --> 00:43:17.599
a new system and if they contacted her quick enough,

842
00:43:17.599 --> 00:43:19.360
they can get it in before the snow came through.

843
00:43:19.920 --> 00:43:22.559
So they went upstairs and unplugged her unit.

844
00:43:23.519 --> 00:43:25.199
Either that or they turned the gas off off. It

845
00:43:25.840 --> 00:43:26.559
was one of the two.

846
00:43:26.960 --> 00:43:29.639
Either way. It's it was such a simple thing that

847
00:43:29.679 --> 00:43:32.039
they could have made sure that these people were going

848
00:43:32.119 --> 00:43:34.719
to be comfortable through such a harsh time in Louisiana weather,

849
00:43:34.800 --> 00:43:37.239
and instead they sort of looked at it as a

850
00:43:37.239 --> 00:43:38.400
money making opportunity.

851
00:43:38.440 --> 00:43:41.599
And I'll touch on this very briefly because I don't

852
00:43:41.599 --> 00:43:43.360
I don't think a lot of people know this, right.

853
00:43:44.079 --> 00:43:46.159
I kind of explained to you a little bit. Private

854
00:43:46.159 --> 00:43:52.159
equity companies or banks are stepping into our industry largely, okay,

855
00:43:52.239 --> 00:43:57.239
because they noticed that the industry is high profit margin. Okay, Sure,

856
00:43:57.320 --> 00:43:59.760
they see that there's money to be made, So these

857
00:44:00.199 --> 00:44:03.679
equity companies are buying out larger companies and flipping them

858
00:44:03.760 --> 00:44:06.199
upside down. And how are they flipping them upside down?

859
00:44:06.239 --> 00:44:10.639
They have a whole different tactic of how they're running business. Okay,

860
00:44:10.840 --> 00:44:13.639
whenever they add you to their schedule, they're no longer

861
00:44:13.719 --> 00:44:16.920
adding you to the schedule and priority of when you called.

862
00:44:17.360 --> 00:44:19.880
They're adding it to the schedule based off of how

863
00:44:19.920 --> 00:44:23.880
old your air conditioning system is. Right. The employees that

864
00:44:23.960 --> 00:44:27.840
are going there to get your air conditioning system looked

865
00:44:27.880 --> 00:44:33.840
at are performance based paid employees. Yeah, okay, so if

866
00:44:33.880 --> 00:44:36.639
they do not sell you anything, if they do not

867
00:44:36.760 --> 00:44:39.679
make multiple repairs, they do not make money.

868
00:44:40.079 --> 00:44:40.360
Wow.

869
00:44:40.480 --> 00:44:44.440
Okay, my guys get paid the same amount whether they

870
00:44:45.280 --> 00:44:47.960
whether you need a bunch of repairs or if we're

871
00:44:48.000 --> 00:44:49.840
just out there and all we charge you is a

872
00:44:49.840 --> 00:44:53.000
service fee, or if we couldn't charge you at all. Right,

873
00:44:53.079 --> 00:44:54.880
my guys are still making the same amount of money.

874
00:44:54.880 --> 00:44:58.239
And that save that saves us and my company from

875
00:44:58.320 --> 00:45:03.280
having to worry about, you know, having a technician come

876
00:45:03.320 --> 00:45:06.920
in and change out all these components that you didn't need,

877
00:45:07.239 --> 00:45:09.800
just to line their pockets. I want my guys to

878
00:45:09.840 --> 00:45:12.079
make good money, you know, But that's that's on that's

879
00:45:12.079 --> 00:45:14.559
on me, right, you know, I should be. I should

880
00:45:14.599 --> 00:45:17.440
be set up properly. We should have enough maintenance contracts.

881
00:45:17.679 --> 00:45:20.000
We should be taking care of customers well enough to

882
00:45:20.039 --> 00:45:22.679
where we are so busy. I have no problem taking

883
00:45:22.679 --> 00:45:25.800
care of my employees. I shouldn't have to worry about

884
00:45:26.360 --> 00:45:31.480
my employees being performance based and having to, you know,

885
00:45:32.960 --> 00:45:36.199
manipulate customers into getting a fat or paycheck.

886
00:45:36.320 --> 00:45:36.760
Yeah.

887
00:45:36.920 --> 00:45:39.280
Yeah, no, great point that you make there.

888
00:45:39.320 --> 00:45:43.840
And look, I've had companies in the past try to

889
00:45:43.880 --> 00:45:46.920
do that to me and and tell me I needed, uh,

890
00:45:47.280 --> 00:45:49.840
you know, five thousand dollars worth of work and come

891
00:45:49.880 --> 00:45:52.760
to find out it was about three hundred dollars worth

892
00:45:52.800 --> 00:45:58.159
of work. And you know, they I don't crush people

893
00:45:58.280 --> 00:46:03.000
online because I love small business so much, but they're

894
00:46:03.079 --> 00:46:06.159
lucky I didn't, because that was the closest I've ever

895
00:46:06.199 --> 00:46:10.320
come to just really exposing a company for who they

896
00:46:10.400 --> 00:46:14.079
really were, because that was aggravating it. And that leads

897
00:46:14.119 --> 00:46:16.920
me into something that I think is very important in

898
00:46:16.960 --> 00:46:20.119
any trade, but especially in this trade, because you bring

899
00:46:20.199 --> 00:46:22.760
up the point that not a lot of people know

900
00:46:22.800 --> 00:46:29.719
about air conditioners. Trust. Trust is huge. If you know,

901
00:46:29.920 --> 00:46:33.000
if you find a company that you can trust that

902
00:46:33.159 --> 00:46:37.800
you know they're being honest with you, You'll never want

903
00:46:37.800 --> 00:46:40.519
to leave them. It's just like having a good car

904
00:46:40.599 --> 00:46:43.519
repair guy. You know, car repair guy can tell you

905
00:46:43.519 --> 00:46:45.760
need new engine, you just need you oil change, you know,

906
00:46:45.920 --> 00:46:49.400
something like that, and most people are going to believe that,

907
00:46:49.519 --> 00:46:50.039
and they're going.

908
00:46:49.960 --> 00:46:51.079
To spend all this money.

909
00:46:52.239 --> 00:46:54.440
So I love it that you bring that up because

910
00:46:54.559 --> 00:46:58.039
that that, to me, is an indication that people can

911
00:46:58.079 --> 00:47:00.079
trust what you're saying to them. You're not going to

912
00:47:00.119 --> 00:47:02.639
tell them you need a new air conditioner when they

913
00:47:02.719 --> 00:47:06.320
just need, you know, a new capacitor for example.

914
00:47:06.400 --> 00:47:11.559
So typically, you know, we always, I always, we pride

915
00:47:11.559 --> 00:47:16.400
ourselves on options. Yeah, okay, now we have to get

916
00:47:17.519 --> 00:47:20.880
we have to obviously bring sales into our business. Okay,

917
00:47:21.199 --> 00:47:23.079
So I don't want it to come off as we're

918
00:47:23.159 --> 00:47:26.320
never going to give you a sales proposal to change

919
00:47:26.320 --> 00:47:30.599
your air conditioning system. Right, But the last thing I

920
00:47:30.679 --> 00:47:33.920
want to do is, let's say you need a fan

921
00:47:34.039 --> 00:47:38.360
motor and it's expensive, a new evaporator. Quote inside, it's expensive,

922
00:47:38.519 --> 00:47:41.679
a compressor, a lot of refrigerants. So now you have

923
00:47:41.760 --> 00:47:44.360
a leak in your system somewhere. Okay, I'm going to

924
00:47:44.440 --> 00:47:47.639
give you repair option. I'm going to give you replacement

925
00:47:47.639 --> 00:47:52.519
option number one, replacement option number two, replacement option number three. Okay,

926
00:47:52.559 --> 00:47:54.840
and I'm gonna slide all that over to you so

927
00:47:54.920 --> 00:47:57.800
that way you have every option in front of you

928
00:47:57.880 --> 00:48:02.119
to make the best educated to decision about your home,

929
00:48:02.320 --> 00:48:04.639
right right, because I don't want I don't want you

930
00:48:04.639 --> 00:48:09.480
spending multiple thousands of dollars to repair this fifteen year

931
00:48:09.480 --> 00:48:12.119
old system when I could have got you financed for

932
00:48:12.239 --> 00:48:15.239
zero percent interest at forty eight months on a on

933
00:48:15.280 --> 00:48:17.920
an air conditioning a whole new air conditioning system for

934
00:48:18.119 --> 00:48:20.000
a couple thousand more dollars and you don't have to

935
00:48:20.039 --> 00:48:21.639
worry about it for another ten fifteen years.

936
00:48:21.639 --> 00:48:22.159
That's sorry.

937
00:48:22.239 --> 00:48:26.559
It's very good where we're always we're always ones to

938
00:48:27.199 --> 00:48:30.199
get people up and going for the least amount if possible.

939
00:48:30.239 --> 00:48:32.119
But at a certain point, and this is how we

940
00:48:32.199 --> 00:48:34.119
sort of built cool Kings from the bottom, is that

941
00:48:35.199 --> 00:48:38.000
we're always going to be for our customers, and you

942
00:48:38.039 --> 00:48:40.519
know our reviews reflect that. But at a certain point,

943
00:48:40.639 --> 00:48:42.880
as people that have to go home and sleep at night,

944
00:48:43.119 --> 00:48:46.000
we do have a moral obligation of looking at the

945
00:48:46.039 --> 00:48:48.159
other issues with the system and saying, okay, we may

946
00:48:48.159 --> 00:48:50.199
need to replace this coil and you know, refill the

947
00:48:50.239 --> 00:48:54.599
system with refrigerant. But if the compressor outside is clicking

948
00:48:54.679 --> 00:48:57.639
and clacking and stuff like that, you know there's there

949
00:48:57.639 --> 00:49:00.400
are other factors that drive into it of thinking in

950
00:49:00.400 --> 00:49:02.119
the back of your head when you collect that check

951
00:49:02.159 --> 00:49:04.800
that's multiple thousand dollars and it's gonna put a you know,

952
00:49:04.880 --> 00:49:08.480
quite a dent in this family's pocketbook, that there's a

953
00:49:08.559 --> 00:49:10.280
chance that in a couple of months you're gonna have

954
00:49:10.360 --> 00:49:12.199
to come back and tell them that, hey, you need

955
00:49:12.199 --> 00:49:14.960
an entire new system, even after all of that work.

956
00:49:15.119 --> 00:49:20.119
Yeah, So being moral sometimes is more expensive at least,

957
00:49:20.159 --> 00:49:23.239
I know sure you know that I'm putting that out.

958
00:49:23.320 --> 00:49:23.800
That's writing.

959
00:49:23.880 --> 00:49:27.119
You gave them, You gave them the information, right, Baradas,

960
00:49:27.360 --> 00:49:28.440
they can make the decision.

961
00:49:28.519 --> 00:49:32.199
Always compare it because I'm a car uru, right, I mean,

962
00:49:32.239 --> 00:49:35.400
I always compare it to vehicles, just because it's just

963
00:49:35.440 --> 00:49:37.039
like the two of them click together.

964
00:49:37.360 --> 00:49:37.559
Yeah.

965
00:49:37.679 --> 00:49:39.840
But it's like I tell people, it's like, look, you've

966
00:49:39.880 --> 00:49:45.119
got a nineteen ninety five Chevrolet Silverado with a slip

967
00:49:45.119 --> 00:49:49.239
in transmission. Yeah, okay, you're gonna go take this. You're

968
00:49:49.280 --> 00:49:52.280
gonna go take this truck that's worth four thousand dollars

969
00:49:52.480 --> 00:49:54.760
to a transmission shop for them to put a five

970
00:49:54.760 --> 00:49:56.199
thousand dollars transmission in it.

971
00:49:56.400 --> 00:49:56.599
Yeah.

972
00:49:56.880 --> 00:50:00.320
Oh, why would I do that? Yeah right, Yeah, that's

973
00:50:00.400 --> 00:50:02.920
kind of what Your air conditioning system is not worth

974
00:50:02.920 --> 00:50:06.079
four thousand dollars, So you know you're about to invest

975
00:50:06.119 --> 00:50:09.360
even more in you know, into that. Yep, you know.

976
00:50:09.599 --> 00:50:15.719
Great point, Jim.

977
00:50:15.760 --> 00:50:17.320
Did you see what happened in Texas today?

978
00:50:17.559 --> 00:50:20.039
Wait before you tell me that, let me tell you

979
00:50:20.079 --> 00:50:21.280
what happened in New York.

980
00:50:21.440 --> 00:50:23.239
It cannot be as crazy as the case I told

981
00:50:23.280 --> 00:50:24.840
you about yesterday in Louisiana.

982
00:50:25.000 --> 00:50:27.920
You know what, we should do a podcast.

983
00:50:27.360 --> 00:50:30.480
About it, and with that we did. Crime War Weekly

984
00:50:30.559 --> 00:50:33.199
covers the crime news headlines that have dominated the week.

985
00:50:33.400 --> 00:50:36.920
We cover trending crimes from all over the country and

986
00:50:37.039 --> 00:50:40.599
even sprinkle in a few globally. Crime War Weekly is

987
00:50:40.639 --> 00:50:43.880
available now wherever you listen to your podcasts, simply by

988
00:50:43.960 --> 00:50:47.440
searching Crime War Weekly or clicking the link in the

989
00:50:47.519 --> 00:50:57.039
description of this podcast. All right, so if you'll notice

990
00:50:57.079 --> 00:51:00.519
we have someone new on this, shower yourself.

991
00:51:00.559 --> 00:51:01.400
Tell everybody what you do.

992
00:51:01.760 --> 00:51:04.000
My name is Christian Carter. I'm with Cool Kings, i

993
00:51:04.000 --> 00:51:07.800
am with Customer Relations. More of like a brand rep

994
00:51:08.039 --> 00:51:09.280
or a brand adbassador.

995
00:51:09.760 --> 00:51:14.480
Yeah, company and very good control, so awesome, And so

996
00:51:14.719 --> 00:51:18.440
I brought you on now for a specific reason. We're

997
00:51:18.480 --> 00:51:21.440
going to get in a little bit to the services

998
00:51:21.960 --> 00:51:26.840
that cool King offers outside of just my air conditioner broke.

999
00:51:27.039 --> 00:51:31.000
So one of the things that a lot of people

1000
00:51:31.159 --> 00:51:34.719
need that they may not realize is like duck cleaning. Okay,

1001
00:51:36.400 --> 00:51:38.599
I would imagine one of the ways, and y'all are

1002
00:51:38.599 --> 00:51:41.920
the pros on this that you can know pretty much

1003
00:51:42.039 --> 00:51:44.199
right off the bat. You need duck cleaning is if

1004
00:51:44.199 --> 00:51:46.840
you feel in one room and there's hardly any air

1005
00:51:46.880 --> 00:51:50.199
coming out, but yet in another room it's like snowing.

1006
00:51:51.280 --> 00:51:55.079
Tell me about that. So typically typically know that that

1007
00:51:55.199 --> 00:51:59.119
has to do with just where your ducks are positioned

1008
00:51:59.239 --> 00:52:02.440
on the air conditioning system or if the damper is

1009
00:52:02.480 --> 00:52:08.000
open or closed. Typically, when we like to service Slash clean,

1010
00:52:08.079 --> 00:52:11.679
duck work is about every five years. Okay, okay, And

1011
00:52:11.719 --> 00:52:14.079
if you're staying on top of your filters, they should

1012
00:52:14.159 --> 00:52:17.039
stay clean. But what that's going to do is we

1013
00:52:17.199 --> 00:52:19.920
it goes in. We use a hard brussel brush and

1014
00:52:19.960 --> 00:52:22.960
a vacuum machine. We invested a lot of money into

1015
00:52:22.960 --> 00:52:25.760
this duck cleaning machine and we send it up the

1016
00:52:25.840 --> 00:52:29.199
duck work. It scrapes all the sides of the duck

1017
00:52:29.239 --> 00:52:34.159
work and gets all the all the the dust and

1018
00:52:34.199 --> 00:52:40.039
sometimes spores against South Louisiana mildew growth and stuff out

1019
00:52:40.079 --> 00:52:43.880
the inside of this of this duck work. And then

1020
00:52:43.920 --> 00:52:47.679
after we're done cleaning the duck work, we fog the

1021
00:52:47.880 --> 00:52:50.920
entire the entire air conditioning system and the home and

1022
00:52:50.960 --> 00:52:51.559
the ducks.

1023
00:52:51.719 --> 00:52:54.320
And does it matter what type of DUTs you have?

1024
00:52:54.440 --> 00:52:59.599
For example, some people have the the flex i guess soft.

1025
00:52:59.519 --> 00:53:01.840
Yeah, yeah, So we have two different bristles, so we

1026
00:53:01.920 --> 00:53:04.119
have a softer bristle and then the hard bristl. The

1027
00:53:04.159 --> 00:53:06.280
hard bristl is super aggressive, but again it's in a

1028
00:53:06.400 --> 00:53:09.239
metal duck, so it really doesn't matter. But the softer

1029
00:53:09.320 --> 00:53:12.079
bristle is what we typically use for the flexible duck,

1030
00:53:12.159 --> 00:53:14.079
so that way we doesn't like wrap it apart.

1031
00:53:14.280 --> 00:53:21.440
Gotcha. And that's something that probably is a job that

1032
00:53:21.480 --> 00:53:23.519
would take, you know, a little bit of time, a

1033
00:53:23.519 --> 00:53:25.599
couple of days to take time to do a duck

1034
00:53:25.639 --> 00:53:27.159
replacement if you had to do that.

1035
00:53:27.559 --> 00:53:30.000
Yeah, no, Well, a duck replacement can happen in the

1036
00:53:30.000 --> 00:53:32.880
same day and a duck cleaning happens in the same day.

1037
00:53:32.960 --> 00:53:34.920
Typically the customer will call us and say like, hey,

1038
00:53:35.239 --> 00:53:39.400
you know, we've been having allergy issues. Right, So, indoor

1039
00:53:39.440 --> 00:53:42.760
air quality is something that we focus a lot on.

1040
00:53:43.159 --> 00:53:46.559
Like I said earlier, we do remediation jobs on the

1041
00:53:46.559 --> 00:53:49.960
inside of air conditioning systems. Duck work replace the grills.

1042
00:53:50.679 --> 00:53:52.920
Some some people's grills in their house might have black

1043
00:53:53.039 --> 00:53:55.239
or green spots growing on them. They're like, I don't

1044
00:53:55.239 --> 00:53:56.840
know if that's motor mil dow. I'm like, I don't

1045
00:53:56.840 --> 00:54:00.920
know either, and I don't care. Right either way, it

1046
00:54:00.920 --> 00:54:02.920
ain't good right either way, I don't want it in

1047
00:54:02.960 --> 00:54:07.480
my house. Yeah, right, mold or mildew. Sure, you have

1048
00:54:07.519 --> 00:54:11.599
to be certified to you know, to test for moldy right, So,

1049
00:54:11.639 --> 00:54:14.159
and that the N word is something that we don't use.

1050
00:54:15.000 --> 00:54:16.960
And if we do use it, we make sure we

1051
00:54:17.119 --> 00:54:20.920
let them know, like, hey, we're not we're not mold certified.

1052
00:54:21.000 --> 00:54:23.039
I'd have to get a sample of it and then

1053
00:54:23.079 --> 00:54:25.280
I have to send it off to labs and stuff

1054
00:54:25.320 --> 00:54:28.719
like that. So don't don't go on Facebook saying they

1055
00:54:28.719 --> 00:54:31.280
told me I had mold. You know, I don't know

1056
00:54:31.480 --> 00:54:34.039
if it's mold or if it's mildew. Most of the

1057
00:54:34.039 --> 00:54:34.960
time it's just mildew.

1058
00:54:35.119 --> 00:54:35.800
Yeah.

1059
00:54:35.840 --> 00:54:37.960
Either way, Like I said, I mean, you don't want

1060
00:54:37.960 --> 00:54:38.599
it in your house.

1061
00:54:38.639 --> 00:54:40.880
It whatever it is, it's growing.

1062
00:54:40.599 --> 00:54:42.039
Typically, no doubt about it.

1063
00:54:42.280 --> 00:54:42.760
Yeah.

1064
00:54:42.880 --> 00:54:47.480
The the a lot of reasons people get them clean too,

1065
00:54:47.559 --> 00:54:51.239
especially if it's just hard piped ducwork or flexible duckwork.

1066
00:54:51.280 --> 00:54:54.159
If it's still in good condition, we just need to

1067
00:54:54.199 --> 00:54:57.199
clean it, sure, because it's it's a it's a fifth

1068
00:54:57.280 --> 00:55:00.639
or a sixth of the price to clean these. It's

1069
00:55:00.679 --> 00:55:03.840
a fraction versus replacing it. And we just bought you

1070
00:55:03.880 --> 00:55:05.119
another five years.

1071
00:55:05.280 --> 00:55:08.639
Yeah, you know. Yeah. Uh, let's and I'm glad you

1072
00:55:08.679 --> 00:55:14.480
brought that up because look, uh, it's not the cheapest

1073
00:55:14.559 --> 00:55:16.960
thing in the world to replace an air conditioner, nor

1074
00:55:17.039 --> 00:55:19.440
is it most things that you have to replace in

1075
00:55:19.519 --> 00:55:25.960
life options that you offer or something that you can't

1076
00:55:26.000 --> 00:55:28.320
just get with any company. And one of those is

1077
00:55:28.360 --> 00:55:31.400
you're financing options. Let's talk about that.

1078
00:55:32.519 --> 00:55:35.440
Basically, it's just as zero percent of forty eight months

1079
00:55:35.679 --> 00:55:36.400
as cash.

1080
00:55:36.599 --> 00:55:36.880
Yeah.

1081
00:55:37.000 --> 00:55:39.719
And that and that's on a new unit brand you

1082
00:55:39.840 --> 00:55:43.039
with a ten year parts morety. That's huge. Yeah. So

1083
00:55:43.159 --> 00:55:46.280
and that's a that's a good closing deal for us too, Yeah,

1084
00:55:46.599 --> 00:55:49.239
and a good closing deal for the customer. Just to

1085
00:55:49.440 --> 00:55:53.159
know that you're not paying a bunch of interest to

1086
00:55:53.239 --> 00:55:56.039
the bank. Yeah right, I mean typically, I mean we

1087
00:55:56.039 --> 00:55:56.719
were pulling.

1088
00:55:56.519 --> 00:55:59.360
Out a credit card paying fift We.

1089
00:55:59.800 --> 00:56:03.639
Were offering a seven point nine to nine percent interest

1090
00:56:03.840 --> 00:56:07.880
for anywhere between sixty and seventy two months. The interest

1091
00:56:07.960 --> 00:56:10.880
on these are like thirty five to forty five hundred

1092
00:56:10.920 --> 00:56:13.960
dollars by time it's paid off. So that system that

1093
00:56:14.000 --> 00:56:16.480
you were getting for X amount of dollars is now

1094
00:56:16.880 --> 00:56:21.760
four thousand dollars more. Yeah, you know, so it really

1095
00:56:21.800 --> 00:56:25.280
has helped very good. And you say you've got the duck.

1096
00:56:25.519 --> 00:56:28.760
You know, something that people may not realize you offer

1097
00:56:28.800 --> 00:56:33.039
that we've talked about is duck cleaning services, duck replacement services.

1098
00:56:33.079 --> 00:56:36.400
If it's duty, we do duck replacement. We do duck cleaning.

1099
00:56:36.800 --> 00:56:44.840
We do air conditioning, heating ventilation. We work on stove hoods,

1100
00:56:45.280 --> 00:56:48.960
We work on heater vent lights in your bathrooms. We

1101
00:56:49.039 --> 00:56:51.880
clean dryer vents with the same machine that we do

1102
00:56:52.000 --> 00:56:56.039
duck cleaning with. Yeah, we work on walking coolers, walk

1103
00:56:56.079 --> 00:57:00.639
in freezers, and commercial ice machines. So we don't work

1104
00:57:00.639 --> 00:57:04.320
on like small refrigerators and stuff like that. But yeah,

1105
00:57:04.360 --> 00:57:07.239
and then again just that indoor air quality. There's a

1106
00:57:07.280 --> 00:57:09.360
lot of stuff that goes into that, right, and then

1107
00:57:09.440 --> 00:57:13.360
add ons and accessories. We've got surge protectors to make

1108
00:57:13.360 --> 00:57:16.199
sure your air conditioning system doesn't get affected by a lightning,

1109
00:57:16.239 --> 00:57:20.079
striker barround outs. Yeah, we have UV lights and air scrubbers.

1110
00:57:20.119 --> 00:57:22.360
That's to make sure that the air quality in your

1111
00:57:22.400 --> 00:57:26.079
home stays as good as possible to you know, to

1112
00:57:26.280 --> 00:57:28.280
keep not only the home environment. I mean we've got

1113
00:57:28.320 --> 00:57:30.599
a lot of pollution in our house, so you know,

1114
00:57:30.719 --> 00:57:35.280
to keep the home environment as healthy as possible. The

1115
00:57:35.320 --> 00:57:37.599
five inch media filter so you only have to replace

1116
00:57:37.639 --> 00:57:41.039
your filter every six months, keep your air conditioning system,

1117
00:57:41.280 --> 00:57:45.119
you know, running dehumidifiers. I mean, there's a there's a

1118
00:57:45.199 --> 00:57:46.519
lot that goes into.

1119
00:57:46.480 --> 00:57:49.800
Yeah, and I'm glad you mentioned that because you can

1120
00:57:49.840 --> 00:57:52.320
go on your website and you can see a lot

1121
00:57:52.360 --> 00:57:54.840
of these service. Let's shout out your website quickly.

1122
00:57:55.000 --> 00:57:58.800
Yeah, it's just a cool kings Heating and air dot com.

1123
00:57:58.960 --> 00:58:01.159
Can't get any easier than that. But you can go

1124
00:58:01.239 --> 00:58:04.760
on there. I've been on there multiple times and it

1125
00:58:05.360 --> 00:58:08.039
really covers those services in detail, which you can.

1126
00:58:08.000 --> 00:58:11.119
Check us out. You can check us out on tik talk, yep, Facebook,

1127
00:58:11.360 --> 00:58:14.840
our website, you can go on Google. Look at our

1128
00:58:14.840 --> 00:58:16.800
Google reviews. I mean, I think we're close off. It's

1129
00:58:16.840 --> 00:58:20.039
like two hundred and seventy five five star Google reviews.

1130
00:58:20.039 --> 00:58:22.599
Look, and that's not easy in your business. I mean

1131
00:58:22.639 --> 00:58:25.760
it's not you know, like we talked about at the beginning,

1132
00:58:25.800 --> 00:58:28.159
there's a lot of people out there that they get upset,

1133
00:58:28.559 --> 00:58:30.920
you know, when they're dealing with their air conditioner.

1134
00:58:31.039 --> 00:58:34.559
And so that's that's an accomplishment all about the way

1135
00:58:34.599 --> 00:58:36.760
that you handle the customer communication.

1136
00:58:37.199 --> 00:58:40.679
Yeah, let me let me ask one more question and

1137
00:58:40.679 --> 00:58:42.719
then we'll wrap this up. And that is give me

1138
00:58:42.760 --> 00:58:48.639
a few things that a homeowner can do specifically in between, which, incidentally,

1139
00:58:48.760 --> 00:58:51.400
nineteen dollars a month, y'all. Nineteen dollars a month.

1140
00:58:52.079 --> 00:58:55.519
It's okay, okay, yeah, combo what eliminate? You know?

1141
00:58:56.280 --> 00:58:58.800
Nineteen dollars a month, and you it gives you the

1142
00:58:58.840 --> 00:59:03.519
peace of mind of not only knowing that it should

1143
00:59:03.599 --> 00:59:07.360
something happen that is unforeseen, you get a little discount

1144
00:59:07.440 --> 00:59:10.840
on that, but also the service protection. They're coming out

1145
00:59:10.880 --> 00:59:13.480
there and they're they're scheduling for you. You don't even

1146
00:59:13.599 --> 00:59:16.440
have to remember. Okay, it's been so many months. I

1147
00:59:16.480 --> 00:59:18.199
need to get someone out here to clean my air

1148
00:59:18.199 --> 00:59:20.679
condition or whatever it is, and they'll fill you in

1149
00:59:20.800 --> 00:59:21.400
on all that.

1150
00:59:21.679 --> 00:59:23.400
I don't want to. I don't want to break it

1151
00:59:23.440 --> 00:59:26.400
into percentages or anything. But yeah, you're paying the nineteen

1152
00:59:26.440 --> 00:59:28.679
dollars a month to clean your air conditioning system. But

1153
00:59:29.679 --> 00:59:31.639
I don't I don't know exactly how much money you're

1154
00:59:31.679 --> 00:59:34.480
saving per month on your electric bill. But your unit

1155
00:59:34.559 --> 00:59:37.920
is running so much better. Yeah, and I'll bet it

1156
00:59:37.920 --> 00:59:39.119
it's running beats.

1157
00:59:38.840 --> 00:59:40.639
That nineteen dollars a month that you say.

1158
00:59:40.639 --> 00:59:43.599
It's running way less. All the components are running a

1159
00:59:43.639 --> 00:59:46.760
lot cooler. It's blowing colder inside. Yeah you know. So,

1160
00:59:46.840 --> 00:59:49.280
I mean, I don't want to say that it's like

1161
00:59:49.360 --> 00:59:52.000
basically free because you're going to save twenty dollars a month.

1162
00:59:52.000 --> 00:59:54.320
I'm not quite sure on that. Yeah, you know exactly,

1163
00:59:54.800 --> 00:59:56.000
But I mean.

1164
00:59:56.239 --> 00:59:58.639
I would imagine it's elector.

1165
00:59:58.719 --> 01:00:01.440
My electrical in my house three hundred and seventy dollars

1166
01:00:01.519 --> 01:00:04.440
last month. You know, I'm running around turning all lights off.

1167
01:00:04.840 --> 01:00:06.679
I thought I thought my mom was crazy.

1168
01:00:06.840 --> 01:00:11.280
Yeah, we all knew, and then we grow up and

1169
01:00:11.360 --> 01:00:12.360
we're like, oh, I get it.

1170
01:00:12.400 --> 01:00:15.840
I'll better open some blodes or something. But I ain't

1171
01:00:15.920 --> 01:00:16.719
doing this again.

1172
01:00:17.119 --> 01:00:19.679
I get it one hundred percent quickly.

1173
01:00:19.800 --> 01:00:21.119
Some things a homewner can do.

1174
01:00:21.239 --> 01:00:25.079
Maybe in between those service calls.

1175
01:00:24.280 --> 01:00:27.599
I mean we talked about filter changes, routine filter changes.

1176
01:00:28.599 --> 01:00:32.079
I mean, honestly, if you can. I mean, we cover

1177
01:00:32.159 --> 01:00:34.320
everything in the maintenance plan. Yeah, I mean, if you

1178
01:00:34.400 --> 01:00:37.079
routinely change your filters and you're on the maintenance plan

1179
01:00:37.199 --> 01:00:39.159
having us come out twice a year, like you're taking

1180
01:00:39.159 --> 01:00:40.079
care of everything you need.

1181
01:00:39.960 --> 01:00:41.719
To take care of. Make sure that you're make sure

1182
01:00:41.760 --> 01:00:45.519
that the thermostatus set at a reasonable temperature. And again,

1183
01:00:45.559 --> 01:00:49.800
we never promote getting in your attic. Okay, if you

1184
01:00:50.039 --> 01:00:54.119
are not comfortable doing so, or if you're not if

1185
01:00:54.119 --> 01:00:56.480
you don't think you're comfortable doing it. Some people have

1186
01:00:56.519 --> 01:00:59.320
air conditioning systems in the closet, which is great. Yeah,

1187
01:00:59.320 --> 01:01:04.360
But white distilled vinegar from Walmart okay, if you've got

1188
01:01:04.360 --> 01:01:07.360
a t on your drain line or an opening, okay,

1189
01:01:07.440 --> 01:01:09.360
we always recommend just pour a little bit of that

1190
01:01:09.480 --> 01:01:12.440
down there. Once a month you change your filter, poor

1191
01:01:12.440 --> 01:01:14.719
a little vinegar down it. Okay, there you go.

1192
01:01:14.840 --> 01:01:19.000
That's not good bleach, not bleach, which a lot of

1193
01:01:19.039 --> 01:01:19.599
people do.

1194
01:01:19.960 --> 01:01:23.239
If that bleach goes back into the air conditioning system

1195
01:01:23.320 --> 01:01:25.320
and not down the drain line like it's supposed to,

1196
01:01:25.440 --> 01:01:28.679
it's very corrosive to aluminum and copper. It's a very

1197
01:01:28.800 --> 01:01:31.360
very quick way to need a new evaporator coil because

1198
01:01:31.360 --> 01:01:32.400
it will cost leaks.

1199
01:01:32.760 --> 01:01:36.159
Interesting. Yeah, yeah, I did not know that. So don't

1200
01:01:36.159 --> 01:01:40.159
put bleach in those spots. So thank you very much

1201
01:01:40.239 --> 01:01:43.440
for coming on. Look, we learned a lot today. We

1202
01:01:43.559 --> 01:01:46.360
learned a lot about your company. You shared some tips

1203
01:01:46.400 --> 01:01:50.639
on how homeowners can protect themselves and quickly your service

1204
01:01:50.679 --> 01:01:52.079
area Baton Rouge.

1205
01:01:54.079 --> 01:01:57.599
Yeah, so basically it's a it's a big circle. Okay,

1206
01:01:57.639 --> 01:01:59.519
So if you put a pen right in the middle

1207
01:01:59.559 --> 01:02:02.559
of of Bton Rouge, we'll go all the way as

1208
01:02:02.599 --> 01:02:07.039
far as Saint Francisville, a little bit of Port Island, Praieville, Gounzilas,

1209
01:02:07.159 --> 01:02:11.360
coming through Port Vincent Holding Albany area, we'll hit the

1210
01:02:11.360 --> 01:02:14.239
back of like where's that like Clinton area, and then

1211
01:02:14.280 --> 01:02:18.239
so like kind of that wide range, probably about twenty

1212
01:02:18.599 --> 01:02:20.719
five radios. Okay, there you go.

1213
01:02:20.800 --> 01:02:23.039
So if you're locating that area, which most of my

1214
01:02:23.159 --> 01:02:26.840
listeners are reach out to Cool Kings Heating and Air,

1215
01:02:26.960 --> 01:02:29.519
even if it's even if you're not having problems now,

1216
01:02:29.519 --> 01:02:31.920
but maybe you want to get involved in that service plan.

1217
01:02:32.719 --> 01:02:34.800
They'd love to talk to you. I'm going to put

1218
01:02:34.920 --> 01:02:39.679
their website in the description of this podcast. You can

1219
01:02:39.719 --> 01:02:42.599
go there and you can find out whatever it is

1220
01:02:42.679 --> 01:02:45.119
you want to know, as well as contact information and

1221
01:02:45.199 --> 01:02:47.639
those sorts of things. I'm all sting to link their

1222
01:02:47.679 --> 01:02:52.360
Facebook page in the description of this podcast. So until

1223
01:02:52.719 --> 01:02:56.760
next time, I'm Jim Chapman reminding you love your community,

1224
01:02:56.880 --> 01:03:01.880
support local businesses like cool King sir, and keep leading.

1225
01:03:02.000 --> 01:03:03.119
Thank you very much.

1226
01:03:15.880 --> 01:03:15.920
M