May 19, 2023

Blue Wave Pools | Local Leaders the Podcast #188

Blue Wave Pools | Local Leaders the Podcast #188

Jim Chapman of Local Leaders the Podcast sits down with custom pool builder Matt Poirrier of Blue Wave Pools to discuss this amazing business just in time for the summer season! Matt is a 2nd generation pool builder who offers everything from...

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Jim Chapman of Local Leaders the Podcast sits down with custom pool builder Matt Poirrier of Blue Wave Pools to discuss this amazing business just in time for the summer season! Matt is a 2nd generation pool builder who offers everything from renderings and 3D representations of your pool prior to construction to the other outdoor aspects of a sun loving life including outdoor kitchens! #pooldesign #custompool #swimmingpoolconstruction #poolbuilder #poolrenovation #poolideas #pooldeckdesign #poolmaintenance Blue Wave Pools of Facebook: https://www.facebook.com/bluewavepoolsla Blue Wave Pools on the web: http://www.bluewavepools.net
WEBVTT

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Hi, This is Lorie Johnson with
Hancock Whitney Bank, and you're listening to

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Local Leaders the podcast. Visit Local
Leaders the podcast dot com for previous episodes

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or for information on appearing on the
show. So it's hot out there in

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South Louisiana and the first thing people
think about is, man, I wish

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I had a pool if they don't
already have one that I can jump into

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and cool off. That is why
this podcast is such a big deal.

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Across from me, I have Matt
Paria of Blue Way Pools. So first

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of all, welcome to the podcast. Thank you. We are fired up

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to talk to you today. And
before we even get into all the eight

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things about Blue Wave Pools, I
want to tell you that we had quite

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the response. I send out an
email to my mail chimp folks, and

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if you're not on the mail champ
yet, hit me up. I'll put

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you on there. And I asked
four questions on you know, pools of

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any type and you know, any
questions they may have if they're debating wanting

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to get a pool. I got
like a ton of responses. So we're

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gonna talk about all that, but
first we want to talk about you lifelong

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Livingston Parish guy. Yes, sir, I grew up here. Yeah,

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my family is from here. Yeah, you know, graduating from Dinnil Springs

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in ninety six. Jackets, I
got a yellow jacket on my wall right

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there that people cannot see during this
podcast, but trust me, it's there.

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That's right, So go jacket.
And I wanted to raise my kids

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here and then, yes, this
is where I'm making my life. Very

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good, very good. And uh
and you played in the band in high

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school, your band, guy,
that's right. I played senxophone under under

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Burrows there. Yes, Spurs is
a good guy. I've got to see

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every football game from sixth grade all
the way through. That's it. Didn't

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have to buy a ticket, didn't
tell that's right. Very good. So

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so you got out of that,
you graduated and moved on in life.

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I knew you were a salesperson for
AT and T. I did, started

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life with AT and T, spent
overall, spent about twelve years there.

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Wow. I got to do a
lot of cool things for them. Started

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out in the sales, ended up
outside. I did a lot of restoration

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work after Katrina in New Orleans.
Eventually made my way back to Baton Rouge

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and landed in the engineering department there, and just you'll talk about a little

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later, but growing up in construction, a lot of times those two fields

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don't overlap. So when they figured
out that I had some construction experience,

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they landed me in a program called
Road Move, which is if they're going

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to build a brand new road somewhere, you've got to coordinate with the other

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utilities and the government and everything else
and make all that happen. So absolutely

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that's where I ended up my time
there, and when it was time to

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leave, and again Blue Wave Pools, that's that's where I exited from.

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That's it. And you were kind
of no stranger to the pool business.

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Uh, your second generation really pool
guy, right, that's right. So

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Dad started a company called Sunshine Pools. It's actually still in operation here in

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Donna Springs. Now, he began
that company back in eighty three when he

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built his store on floor to Boulevard. It was actually the first building that

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had to be raised after the eighty
three floods. So of all the buildings,

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we have some news paper clippings that
show it just built up on a

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mound of dirt. And of course
now lots of things are built that way

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incation. But now so his store
was there, that was my growing up,

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retailed swimming pools, building vinyl line
or swimming pools. Yeah, he

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transitioned from that and got into home
building. He was a general contractor for

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ten years actually, about the same
timeframe that Livingston instituted their inspection process.

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So kind of went from the wild
West to this is how you're supposed to

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do things, this is how the
process is supposed to be done. And

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so he was. He was right
there and that when when all that was

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taking place, that's right. So
you know, my childhood was building things

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and construction, whether it be pools
or houses. So when it was time

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when I had enough of corporate life
and it was time for me to go

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do my thing, I kind of
leaned on what I knew how to do

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and looked around at the things I
knew how to build, and swimming pools

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kind of spoke to me. I
like it, Yeah, it's in your

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blood really, And probably had a
lot of legos and stuff like that when

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you were a youngster, tons of
I think my two toys that I remember

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playing with where the legos or hot
wheels. Yeah, there you go.

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I like the hot wheels myself,
and so you did you kind of you

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kind of jumped off into what is
blue wave pools? And y'all when I

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tell you, well, first of
all, you probably noticed that guy's got

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a great voice for podcasting. It's
just perfect for what we do, which

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makes my job easy. But another
thing we do is a lot of research.

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So when I was researching your company
and what you do, I was

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really surprised at what I didn't know. You know, when I think of

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a pool, I think of,
you know, a square pool had eight

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feet deep or however deep. What
is great about your companies is the customization

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that you offer. For example,
I told him, I said, so,

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if I wanted a pull and I
wanted it to be in the shape

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of a podcast microphone, you can
make that happen. He's like, hey,

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we can make it happen. I'm
like, man, that's great,

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that's great. Uh. You know
right here in Livingston Parish. You know

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we're not in la you know,
where this is probably much more common.

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So to be able to have a
custom pool builder right here in Livingston Parish

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is a good thing. I guess. My first question in something that I

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would find interesting. And some of
this y'allway didn't talk about ahead of time.

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But that first job that you got
when you were blue wave pools,

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of course you had it in the
blood. You'd seen it done. You

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know, you you have people to
lean on ask questions. But how did

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that go for you? Was that
surprisingly well? Or was that I'm ardered

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my stripes here and everything that could
go wrong? Did you know? No,

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it went great. The customer,
gentleman by the name of mister Bob

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Chadville, one of my favorite clients
I've ever had, we still speak often,

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was building a new construction home and
wanted to have a swimming pool build

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and called me over there. And
from the engineering days, I know how

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to do cat I know how to
design, so I do all my own

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design, which is something most builders
don't do. So I went there with

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mister Bob, drew his house,
drew the pool he wanted and it was

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perfect. But he wanted this resissed
seating in a certain space, and just

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from being around construction, I like, it's not gonna work. You're gonna

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have ongoing issues. It's gonna you
know, it's gonna be a problem.

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You're gonna hate this thing. Oh
no, mister madd I think I really

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want that. And for being very
young in the business, but knowing like

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this is gonna be a problem,
mister Bob and I talked about that for

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two weeks and finally, like I
got through to him and explained. And

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what finally made it work is he
was gonna have to do a handrail and

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the handrail was gonna off the view
of the television. Now years later we'll

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sit down and talk about it,
he's like, you know what, you're

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right. I was like, I'm
glad you see it, but you know,

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or even early on, it was
I wasn't new to construction. It

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was just this is what we're building
today. So it helped solve a lot

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of those early don't know quite what
you're doing problems because it's you've been You've

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been doing this for twenty years already, that's right. And And something that

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you said in that story that appealed
to me is you weren't scared to tell

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him I don't think this is gonna
work. Um. I think too often

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in the construction industry people want to
please customers to the point that when they

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know something shouldn't be done. They
just kind of do it anyway because they

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don't want, you know, if
if it goes bad, the customer wanted

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it right. But you look for
someone that that was their first big job

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on their own, that that was
pretty cool that you were able to summon

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up the yeah, you know whatever
it took to do that. And my

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job is to build, you know, the client's pool. If I show

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up there and Matt, this is
what I want. You know, if

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I don't love it, I don't
have to love it. I've got to

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build a quality product. But a
lot of times when I come out there,

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people have an idea of what they
want and maybe it's not what I

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would have drawn if they didn't show
me anything. So what I'll do,

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and this is where being able to
draw on the fly comes in handy,

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is I'll draw their design to a
t. This is exactly what you told

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me you wanted. This is exactly
what it's going to look like. And

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then I'll say, this is design
one, this is what we can build

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while I'm here. Let me draw
you what I would have drawn if you

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hadn't told me anything, right,
And then I'll draw maybe what I see

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happening there and oftentimes hey, oh
we like that, or we're kind of

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combine the features of the two of
them. But you know, I'll you

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know, people have an idea,
but until they see it in their backyard,

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it's it's different. So being able
to see, well, these this

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is the result of all those ideas. This is design one, and this

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is maybe built a few of these
things. This is how I would lay

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it out, and this is designed
two. It helps people come and love

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that. I love that because you're
giving them options and you're showing them different

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ways to accomplish something. Because really, what you're doing when you sit down

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with these people is they've got a
vision of what they want and you're you're

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pulling that out and you're putting it
essentially on paper and saying here's here's you

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know, here's your vision on paper. But you're also giving them a little

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bit more suggestion. Because they're not
in the industry, they may not realize

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the options that they can do that
maybe they haven't thought of. So that's

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always great. It's good and a
lot of times I try to you know,

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I meet my mom, I meet
dad and we sit down and we

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talk about it. Everybody wants a
certain thing from the pool. You know,

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somebody wants a ben in a certain
spot, somebody wants a place to

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lay out, and it's my job
to kind of talk them my way through

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the pool, talk to them here
what they wanting. And the greatest thing

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I can hear is when I'm done
with a design, Oh I love that.

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That's exactly what I thought it should
look like. I've done my job.

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Well, yeh man, and you
you kind of light up when you

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talk about it, and it's it's
it's it's a blessing to have any job

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where it's tangible that you can look
at it after it's done and say,

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I did that, I built that. Even if it's for somebody else,

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you did that, and you can
look at it and take pride in it,

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which is you know, if you're
in sales and you're selling advertising or

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something that's kind of hard to do
sometimes. So that's a that's a total

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blessing. Now. Um in the
pool business. Uh, you know,

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one of the I don't know if
I call it a misconception, but one

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of the things that people may not
be aware of is the uh, the

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expense of polls can be controlled in
a lot of ways. There's there's additions

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that you can make that would raise
the cost of a pull, but there's

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things you can lay off that that
will actually lower the cost of a pool.

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One thing I really like about Blue
Wave when when we were talking was

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you're very transparent on on things and
you do you do get with the customer

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and and kind of go over everything
that can be involved in that pool building

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process from lab lighting for example.
People get quotes, you know, whether

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it's whether it's pools, whether it's
paint, whatever, they whatever they're doing,

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they're getting quotes from people and they're
comparing them. And I'm a big

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proponent of make sure you're comparing apples
to apples. Right, You basically break

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that down with the customer because you
meet with them at their house. I

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mean, you go to them.
It's very convenient for you, that's right.

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And I'm or for them rather and
I'm a spreadsheet guy. So as

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we sit down and draw this pool, you know, we're checking off boxes

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and you know, number of lights
or a number of water features, yea

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included equipment. You know, that's
all got to get listed out because that

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that makes you set tangible. But
it makes a very tangible difference in the

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bottom line of what's included, and
it's very easy to just not mention something.

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Hey, well, you know,
we didn't talk about salt, so

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your pool doesn't have a salt chlorine
cellar. We didn't talk about a pool

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cleaner, so it's not included in
the price. So it's it's it's easy

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to kind of hide those things,
but you're gonna want that. And the

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worst thing is we're done, there's
water in the pool. We'll do I

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need a pool cleaner. Oh yeah, that's that's a thousand dollars. Yeah,

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well, how do I control this
thing? Well, there's an app

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I can sell you. Well,
that's a thousand dollars. That's that's not

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fair to come on the tail end. So yeah, we try to list

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everything that these are all the things
people like. This is kind of the

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list. And most of my pools
have a pretty standard package because you know,

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you're not going to spend ninety eight
percent and not get the final few

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things that make this thing a really
enjoyable pool. Sure, I love that,

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and you know, the all the
things that go with a pool.

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Slides, for example, that problem
for you guys, No, No,

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we install slides. They have a
couple of different pretty standard models. Some

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have a double twist, some have
a single twist. Most popular would be

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feature walls because a future wall is
kind of a duel. You can get

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a water feature out of it.
It gives you a place if you wanted

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to to put some fireballs on each
end of it. And it's also a

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jumping off platform. Um, so
kiddos can get on top of the wall

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and jump. Kiddos, what about
forty eight year old podcast we can look,

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we can do that. I was
going to say on some of our

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walls if we totally do that,
if we have smaller kids, will even

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build a step on the back of
the wall. But you know, I'm

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right there with you. Yeah,
Cannonball, Yeah, there's no doubt about

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it. But that's what I really
like. You know, you mentioned the

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design aspect and and I want to
go into that a little bit because that

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is a separator for your company.
Uh, that's that's something that you don't

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have to deal with I don't know, maybe an architect and then you and

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then look Matt at blue Way Pools. They can start the design process and

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they do that in house. It's
not something they're they're farming out to an

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architect for example, though they'll work
with architects. I'm sure if if there's

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any out there looking for a good
pool, guy, uh to build a

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pool. And Matt's all about it, and people have brought me plans.

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Hey, this is what my architect
drew up. Now we're ready to design

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the pool. I'm doing one right
now where it's it's a multifaceted project where

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it's gonna have a pool, it's
gonna have an outdoor kitchen, it's gonna

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have an outbuilding with a plunge pool
and a sauna built into it. So

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that's something you might would bring to
a landscape architect to kind of lay it

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all out, but it's something I
can also do. Especially with that three

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D modeling. It really helps.
Yeah, it does. And he just

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mentioned it three D modeling, which
gives you, I guess, like a

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three hundred and sixty degree view maybe
of that design, not just three sixty,

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but you're imagine playing a video game
where you're inside the world. It's

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exactly that. So when I show
up, we talk a little bit,

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and I'll measure the house and I'll
measure the yard, and then in about

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five or ten minutes. I can
draw the house to scale, I can

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draw the yard to scale, and
then we go inside that world and walk

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around just like a video game.
So we can back out of that three

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D world. We can draw the
pool. We can jump back into three

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D. You can get in the
pool, you can walk around the pool,

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you can see how the lights you're
gonna shine, you can hear the

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water features. Like it really is
like building a three D world of your

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I'll send in your swimming pool.
Gotta love technology. That's awesome. Yeah.

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Um so let me ask let's talk
about financing for for a second,

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because that's a you know what legitimate
concern of people is what it will you

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know? And look, you can't
without Matt going to your house and really

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seeing what you're wanting and the size
and the depth and all those sorts of

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things. Of course, pools going
a variety of costs, I'm sure from

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one end of the spectrum to the
other. But all of that being said,

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he can share meet with you and
cover any options as far as as

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a financing is concerned. You work
with partners who do financing. Correct four

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pools, that's right, you've got
some some I guess that you would call

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standard options, maybe a helock or
home equity loan. Most people use a

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company um that specializes into some in
swimming pool financing. One of the most

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popular as a company called lying in
Financial. Yeah there, and it's l

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y O in l y O and
Finance. Another is HFS. They're really

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popular. And then probably the third
not as much but still out there is

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a company called a light Stream.
So, but those three companies are you

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know, they specialize in swimming pool
financing. Call them up, Hey,

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I'm getting ready to a pool.
I'm gonna borrow about this much. They

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can do a soft pool kind of
let you know what your terms and everything

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would be, and you know,
give you some good information. Yeah,

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and the rates are actually very reasonable, at least in the research I've done

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on four pools. It's not what
you think. It's not like a credit

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card writor or anything. I think
Lion is advertising five point nine over twenty

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years right now. Yeah, I
mean that's cheap. And also why it's

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so important to make sure when you
have like additions and things like that,

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anything that you want to get I
don't know if you term it extra,

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but extra with a pool, you
want to put as much of that into

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that twenty year note as you can. If you're going with a twenty year

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loan from one of those companies,
you don't want to find it out after

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when your neighbor gets a pull and
you're like, wait a minute, I

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wanted those things that spray out all
over the place and what do you call

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this, by the way, the
deck jets. Yeah, And the biggest

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thing is it's you really don't want
to add those after the fact because they're

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they're part of the construction, part
of their in the concrete. So yeah,

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you can't come Yeah, yeah,
definitely. And that's why it's so

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important to get with someone like you. That is just because I wouldn't have

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known that, and uh, most
people don't. If you're not in the

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pool world, you don't know.
And Matt's and Xmart, he's not gonna

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let you if there's anything you need. I'm sure you're gonna be like,

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hey, you may want to consider
this. It's not gonna add that much

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and you kind of need it.
But you know, I just had that

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talk with the client. We just
wrapped up their pool. We put water

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in it last week, and like
I said, the two main water features

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that I see people do are are
bubblers in the tanning ledge, the little

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shallow area, and then deck jets
along the pool. And you know,

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she just mad, I don't think
I'm gonna like those deck jets. And

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I said, look, they don't
cost that much. Let me put them

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in there, and when the pool
is done, if you hate them,

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I won't charge you for them.
But I hate for you to build this

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thing. And they're just not that
expensive. I built the pool, turned

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it all on, turned them on. It's her favorite thing on the whole

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pool. Yea, you know the
noise they make, they help keep the

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water cooler. She's like, you
know, I appreciate that. You were

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right, And look, you know
everybody loves hearing that, right, Yeah,

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absolutely absolutely. Now let's talk about
gun eight and that is the pool

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that you specialize in, which is
a great thing because that, you know,

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my limited knowledge of pools, I
know the gun eight is leget that

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is the cream of the crop in
a lot of cases. So first let's

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explain to people that don't even know
what gun eye is. All right,

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So a gunight swimming pool is closest
to construction that it's not really a kite

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I guess if you want to go
into the different types of pools, if

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kind of what's out there, it
might be a good idea just for people

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that don't know. So. So, the three main types of pools that

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you'll see out there, you'll see
the vinyl liner pool. That's when I

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grew up around. It's sold as
a kit they you know, you dig

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your hole, you put your walls
in, there's a rubber liner that goes

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in there, and that's your pool. Generally gonna find that as the least

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expensive way to go swimming. Is
that the thing the one that you have

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to replace, that's right. That's
right, You're going to change that liner

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every five to seven years. You
generally won't see a lot of the features

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that would go with a gunneit pool
on a vinyl liner pool. It has

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its place in a market for a
reason. Yeah, Like I said,

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it is the least expensive way to
go swimming. Sure, after you get

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past the vinyl liner pool, your
two other options are going to be fiberglass

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or gunnit. Now, pre COVID
fiberglass had a place in the market between

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vinyl liner and gunite where you could
get a fiberglass pool a little cheaper than

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a gunet pool. And you know
they come in with a shell. They

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use the crane kind of pick it
up over the house, put in the

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backyard and that's the pool. Here
in South Louisiana. The big problem with

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fiberglass pools is our groundwater. Fiberglass
pools float, so you have to be

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very careful with the installation and it's
you know, most of them go great,

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some of them don't. Yeah,
post COVID fiberglass pricing has had a

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pretty big increase that gunnite has had
some increase, but not nearly as much

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because gunnite is, like I said, more pure construction. It's concrete and

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steel and stone there. It's not
a kite. So moving on to gunite

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construction, gunnite. When I come
and sit down with you, if we

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measure your house and you know the
bench needs to be in a certain spot,

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or if you have a disability and
need the stairs a certain way,

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or you're a little taller and you
want to pull a little deeper. You

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know, I built a pool for
a gentleman. He does a therapy where

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he puts a float around his shoulders
and he hangs weights off his ankles and

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it helps him decompress his spine.
So spot in the pool it's just a

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little bit deeper for him to do
that. And you can do that.

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You know, again, there's no
kit. It's it's exactly what you need.

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And a gunite pool, you know, the shell you get a lifetime

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warranty with the way that we do
it. You get to pick out the

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stone that goes around the pool,
you get to pick out the tile that

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goes around the pool. You get
to pick out the plaster color which changes

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00:21:04.319 --> 00:21:08.279
the watercolor. Wow. So it's
it's it's a very custom, very detailed

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00:21:08.319 --> 00:21:14.000
project. Pretty awesome and and you
know the reputation. I did do some

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00:21:14.079 --> 00:21:18.839
research on gunnight pools after we met, and reputation in Stellar on them.

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I mean that is that is the
the kind of the go to pool.

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Uh, if you will. Now
I mentioned questions earlier and I want to

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ask you some of those. Thank
you so much for listeners and viewers who

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00:21:33.000 --> 00:21:36.480
turn those in. We had a
huger smart y'all, and uh, some

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of these we we've kind of answered
as we talked. Some of them,

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Uh, you know, we want
to get into So one of them that

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was really good was how long does
the pool construction process typically take. So

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I bonus my guys if we finished
the pool in six weeks or less.

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Yeah, smart. Generally with South
wass in the weather, it takes six

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to eight weeks. You know,
occasionally when we have those rainstorms that just

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move in and you know, I
cot think a couple of years ago at

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rain for a fifty days straight,
and yeah, that's just we do it

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all lazy and all right. But
typically I tell people six to eight weeks

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with a bonus if we can get
it done in six weeks, And that's

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pretty pretty That is so much quicker
than I thought before you and I met,

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because I was thinking that was at
least a three month process. Uh

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So another thing that probably most people
that aren't in the business would just the

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same. That's that's ninety days.
I mean, heck, I can't get

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00:22:30.640 --> 00:22:34.160
a plumber to my house within six
weeks. And some builders you know,

355
00:22:34.200 --> 00:22:38.720
work on different schedules. Um,
we build between fifty and sixty pools a

356
00:22:38.799 --> 00:22:42.880
year. Yeah, I'm trying not
to let projects drag on. We're trying

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to get in there and get it
built. And because it's a constant construction,

358
00:22:47.279 --> 00:22:48.839
it's it's a workflow. Yeah,
I don't. You know, let's

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00:22:48.839 --> 00:22:52.039
say when we when we're halfway through
construction, you know, I don't need

360
00:22:52.079 --> 00:22:56.640
to call the concrete guy and get
on his schedule. It's where we poured

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00:22:56.640 --> 00:22:59.119
in concrete this week, mister Matt. We're pouring here, We're pouring here,

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00:22:59.519 --> 00:23:00.599
you know, and coping, where
are we going next? Where we're

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00:23:00.599 --> 00:23:06.720
going next? So the what helps
is the amount of pools that we build.

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00:23:07.160 --> 00:23:10.680
It keeps a workflow steady instead of
having to jump on somebody's list and

365
00:23:10.720 --> 00:23:14.599
Okay, we'll be there in four
or five weeks and there's this giant downtime.

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So yeah, yeah, and it's
it's a you know, you've been

367
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doing it long enough now, I
mean eight years, I must a decade

368
00:23:22.160 --> 00:23:26.440
into this stuff. And uh and
say you've got like a I must a

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system that that is you can rely
on, right Yeah. And that's something

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I learned back at at and T
and and really earlier than that working with

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da Is. It's everything's gotta have
a flow. You gotta have a worksheet.

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So you know, he kind of
laughs when I when I first got

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into it, um doing these pools, I set up boards on the wall

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because that's how he did it,
and I spent a couple of years of

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boards on the walls, so you
know, there's a better way to do

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00:23:48.720 --> 00:23:53.039
this. So, uh, we've
now transitioned all to sheets. Everything's online.

377
00:23:53.119 --> 00:23:56.640
All my vendors and subs can see
the sheets and see where they're going

378
00:23:56.720 --> 00:24:02.279
next. So yeah, you know, just me, learning and efficiency is

379
00:24:02.319 --> 00:24:04.640
always important to me. So that's
that's a huge in year line of work.

380
00:24:04.759 --> 00:24:08.440
I mean, any any construction type
business, the quicker year in and

381
00:24:08.480 --> 00:24:11.400
out the you know, you can
lose a lot of money as a as

382
00:24:11.400 --> 00:24:15.079
a construction guy if if you get
stuck on a job. So I promise

383
00:24:15.160 --> 00:24:19.480
y'all nobody wants to finish it faster
than Matt's as far as that goes.

384
00:24:19.799 --> 00:24:25.200
Warranties, let's talk about that for
a second. So what is the deal

385
00:24:25.200 --> 00:24:27.480
with warranties. You've got a couple
of different warranties with a pool. The

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00:24:27.559 --> 00:24:33.599
first is the gunight shell and it
has to be done to a certain thickness

387
00:24:33.680 --> 00:24:37.119
with the reboard done a certain way. But you get a lifetime warranty as

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00:24:37.160 --> 00:24:41.480
the homeowner of the gunnight shell.
Wow, the next warranty is going to

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00:24:41.519 --> 00:24:45.359
be your plaster warranty. Now,
there's two types of plaster out there.

390
00:24:45.799 --> 00:24:48.079
One that we don't use. That
you'll get a one year warranty and after

391
00:24:48.119 --> 00:24:52.480
that you hope for the bestow the
plaster that we use, you get a

392
00:24:52.519 --> 00:24:56.799
ten year warranty, and the manufacturers
suggest a fifteen year life on that product.

393
00:24:57.039 --> 00:25:02.799
We put it on a little thicker
and we estimate up to a seventeen

394
00:25:02.799 --> 00:25:06.279
to twenty year life on that product
just because of the thickness that we put

395
00:25:06.279 --> 00:25:11.920
it on. Yeah, and and
look a huge thing, because I like

396
00:25:11.039 --> 00:25:15.440
how you just said. You know, there's there's one type of blaster that

397
00:25:15.480 --> 00:25:21.960
we don't even offer because if the
warranties not not long, then that that

398
00:25:22.160 --> 00:25:25.599
usually is an indication of something.
And so you don't want to build this

399
00:25:25.640 --> 00:25:27.440
pool and five years later, be
okay, it's time to replaster. Like

400
00:25:27.480 --> 00:25:30.160
that's you know, enjoy this thing
for a couple of decades. That's right,

401
00:25:30.519 --> 00:25:34.200
that's right. And and another thing
you mentioned in the realm of pools

402
00:25:34.319 --> 00:25:37.599
is that you, uh, you
have kind of a network of people you

403
00:25:37.640 --> 00:25:41.799
deal with. And one of the
lesseners actually asked, do you provide like

404
00:25:41.960 --> 00:25:45.319
maintenance on pulls? And while you
may not do that, personally. You

405
00:25:45.400 --> 00:25:48.480
have people that you do refer I
do, and I'll give them a shout

406
00:25:48.519 --> 00:25:53.839
out. Brennan accord with BA Pools. Brennan So, Brendan is our local

407
00:25:53.960 --> 00:25:57.839
Pine warranty tech. So we're talking
about warranties, and I had a couple

408
00:25:57.920 --> 00:26:02.519
more to put on there. Sure, I use typically all pin tear equipment.

409
00:26:02.960 --> 00:26:06.079
And the reason is one, their
quality is of the highest order,

410
00:26:06.440 --> 00:26:10.960
their technology is the best, and
their warranty process. Everybody hates. You

411
00:26:11.039 --> 00:26:14.519
got a great warranty. Fill out
this card and email it and we'll get

412
00:26:14.559 --> 00:26:15.319
back to you in a couple of
weeks with an answer, or you call

413
00:26:15.359 --> 00:26:19.079
it one hundred number and somebody in
Massachusetts answers the phone. And now you

414
00:26:19.160 --> 00:26:22.559
got to explain your problem. And
okay, there's none of that with pin

415
00:26:22.680 --> 00:26:26.079
Terre. With a Pintare problem,
Let's say I have a light that goes

416
00:26:26.079 --> 00:26:30.319
out. My warranty process is I
call Brennan Brand. We have a customer

417
00:26:30.319 --> 00:26:33.680
at this address. His light's going
out. I need you to take care

418
00:26:33.680 --> 00:26:37.240
of it. Brennan contacts the customer, he contacts Pintare, He goes out

419
00:26:37.279 --> 00:26:41.920
and changes the light very quickly,
and that's the end of it emails one

420
00:26:41.960 --> 00:26:45.960
hundred numbers or anything. So makes
my life so much easier. Brendan's always

421
00:26:45.240 --> 00:26:48.960
clutch when it comes to taking care
of those things. So definitely aren't a

422
00:26:48.000 --> 00:26:53.119
shout out there. Absolutely very good, well, good job and look a

423
00:26:53.599 --> 00:26:57.240
huge thing when you have a network
of people that you can turn to and

424
00:26:57.400 --> 00:27:03.200
situations like that. Let's talk about
permits for a second, so anytime you

425
00:27:03.200 --> 00:27:04.480
know you talked about it earlier.
It used to be kind of the wild

426
00:27:04.480 --> 00:27:07.359
West and we could do what we
want to. We want to dig a

427
00:27:07.359 --> 00:27:10.400
hole in the backyard and no problem. Nowadays everybody's looking over their fens and

428
00:27:10.480 --> 00:27:15.359
want to know if you get a
permit, So customers from their perspective,

429
00:27:15.440 --> 00:27:19.720
this person actually reached out and said, you know who handles that process?

430
00:27:19.839 --> 00:27:23.880
Do I as the homeowner or do
you as the pool builder? So I

431
00:27:25.000 --> 00:27:30.000
handle that process, and every municipality
has different requirements. They all of course

432
00:27:30.039 --> 00:27:33.559
want me to be state license and
insured, which we are. Some people

433
00:27:33.559 --> 00:27:37.400
are going to want different information on
the drawings, some people want additional permits

434
00:27:37.400 --> 00:27:40.640
to go through it. But that's
my job. Once we sign an agreement,

435
00:27:41.240 --> 00:27:44.799
I hand that off to Miss Paula. She gets with either Livingston or

436
00:27:45.039 --> 00:27:47.640
East Pattern, Riach Parish, whatever
parish we're working in. Yeah, and

437
00:27:47.759 --> 00:27:49.160
get some of those permits. Central. We're doing a bunch of those right

438
00:27:49.200 --> 00:27:52.480
now in Central, so really very
good. Yeah, so we'll get that

439
00:27:52.559 --> 00:27:57.119
process done and it just it makes
it simple. But what's nice about instead

440
00:27:57.119 --> 00:28:00.440
of the homeowner having to do what
the builder do it you build a relationship

441
00:28:00.480 --> 00:28:03.279
with these with these permitting departments and
they know you, and you get to

442
00:28:03.319 --> 00:28:07.359
know the inspectors and he gets to
know you know the quality of your work.

443
00:28:07.400 --> 00:28:08.400
So okay, you know, we
know Matt, we know what he

444
00:28:08.440 --> 00:28:11.640
does. Um. You know,
we had one we did in city of

445
00:28:11.680 --> 00:28:15.559
down the Springs and you know,
great people to deal with there. But

446
00:28:15.960 --> 00:28:21.480
I know a lot of those guys. Yeah. So we sent the drawing

447
00:28:21.519 --> 00:28:25.079
in and uh, the inspector came
back and says, this pool's not gonna

448
00:28:25.119 --> 00:28:26.680
fit. I was like, yeah, it's gonna fit. It's it's all

449
00:28:26.759 --> 00:28:30.000
drawn perfectly. I know, I
know it's gonna fit. No, I

450
00:28:30.000 --> 00:28:34.000
don't think it's gonna fit. Well, the drawings from another builder had gotten

451
00:28:34.079 --> 00:28:37.799
mixed up with mine, and the
lady of the death is like, this

452
00:28:37.839 --> 00:28:41.000
doesn't look like your drawings. Like
your your drawings are pretty exactly this.

453
00:28:41.079 --> 00:28:44.400
This is more the back of the
napkin drawing. I was like, okay,

454
00:28:44.519 --> 00:28:47.400
we kind of figured out what happened. Very good. But when you

455
00:28:47.400 --> 00:28:48.359
start working with these people, you
know, you get to know each other

456
00:28:48.359 --> 00:28:52.480
and you build a relationship that's right. And and I'm glad you just mentioned

457
00:28:52.519 --> 00:28:57.680
Matt, uh, Matt, because
uh, one of the questions that I

458
00:28:57.720 --> 00:29:03.759
would have, I guess, would
be, is there a limitation to the

459
00:29:03.839 --> 00:29:07.160
size of a pool? Is there? And obviously you're limited by property,

460
00:29:07.279 --> 00:29:11.319
I mean, of course, but
is a is there too small of a

461
00:29:11.359 --> 00:29:15.160
pool? Or what if somebody just
wants like a I don't know, like

462
00:29:15.319 --> 00:29:19.599
something they can step in and and
you know, I must reach out and

463
00:29:19.640 --> 00:29:22.200
touch by sides of it, you
know. And that's that's what's great about

464
00:29:22.200 --> 00:29:27.559
Gunnight. It's exactly what fits you. Right now, I'm finishing up a

465
00:29:27.599 --> 00:29:33.400
pool that's nearly a thousand square feet
uh in Clinton and great big pool,

466
00:29:33.480 --> 00:29:36.279
great big spot. They've got a
big piece of property and that that's what

467
00:29:36.319 --> 00:29:40.119
they wanted for for you know,
them and their family. I'm finishing up

468
00:29:40.119 --> 00:29:44.400
another pool in Saint Francisville that's one
hundred and eighty square feet. Um,

469
00:29:44.680 --> 00:29:47.599
it's it's you know, Papa and
Mama wanted to pool. They wanted the

470
00:29:47.599 --> 00:29:49.480
grandkids to come get in. The
yard was smaller. It's more of a

471
00:29:51.000 --> 00:29:55.160
um not a townhouse, but I
guess just a smaller yard kind of set

472
00:29:55.240 --> 00:29:57.279
up. But and that's you know, so it's it's what fits you and

473
00:29:57.480 --> 00:30:00.440
you know, and that's what makes
it nice. With that three D is

474
00:30:00.720 --> 00:30:04.079
we can see how it's going to
feel. We can measure distances between the

475
00:30:04.119 --> 00:30:07.079
pool and the house and make sure
it works. But you know, there's

476
00:30:07.160 --> 00:30:12.039
there's no restriction on size. Wow. Very good. And another advantage obviously

477
00:30:12.200 --> 00:30:18.200
to using a you know you as
your customization that you can do. You're

478
00:30:18.240 --> 00:30:22.599
not someone showing up at their house, for example, meeting with them and

479
00:30:22.640 --> 00:30:25.960
saying, Okay, we can do
this square pool or we can do this

480
00:30:26.079 --> 00:30:30.599
rectangle pool, and uh give them
five or six options and it's not about

481
00:30:30.599 --> 00:30:34.279
the homeowner. That was something that
appealed to me a lot when we first

482
00:30:34.359 --> 00:30:38.359
met. Uh. As far as
that goes, now, let's talk about

483
00:30:38.480 --> 00:30:42.640
some of your community affiliations. So
you're a member of the Livings to Paris

484
00:30:42.759 --> 00:30:47.680
Chamber of Commerce, very active in
there, Uh, saw y'all at the

485
00:30:47.720 --> 00:30:49.599
gay Lot and that was a great
time. Yeah, no, no,

486
00:30:49.720 --> 00:30:55.160
we we uh, we're definitely part
of that enjoy um mixing up with all

487
00:30:55.240 --> 00:30:59.119
that and appreciating that um. One
thing and we kind of talked about it

488
00:30:59.160 --> 00:31:02.279
before, is one thing that blew
It has allowed me to do is kind

489
00:31:02.279 --> 00:31:07.200
of plug back in in in different
places. If we've been able to support

490
00:31:07.319 --> 00:31:11.559
Launch. They do a wonderful program, uh people that we've got involved with

491
00:31:11.599 --> 00:31:17.400
them, the breast cancer Awareness I
believes in Baton Rouge yea. So it

492
00:31:17.519 --> 00:31:21.519
just it, you know, like
we we opened up with living here and

493
00:31:21.559 --> 00:31:23.799
growing up here, and that's that's
one thing's always been important to me,

494
00:31:25.240 --> 00:31:27.720
you know, Denham Springs, Livingston
Parish, you know, growing up here,

495
00:31:29.039 --> 00:31:30.880
eighties, nineties, two thousands,
it's it's it's it always felt like

496
00:31:30.920 --> 00:31:34.599
home. I've lived in other places. I've spent some time in Tennessee,

497
00:31:34.680 --> 00:31:38.440
spend some time in Baton Rouge,
and coming home was always important. And

498
00:31:38.519 --> 00:31:41.799
the older I've gotten, you know, my kids are in school now.

499
00:31:41.839 --> 00:31:45.880
I want to see the schools do
well. So I'm kind of you know,

500
00:31:45.039 --> 00:31:49.079
just I like staying plugged in and
and being part of the community and

501
00:31:51.000 --> 00:31:55.680
we love it as well. And
one thing that that I you know,

502
00:31:55.720 --> 00:32:00.440
a dream for me for this parish
one day would be that it's not what

503
00:32:00.480 --> 00:32:04.319
people would consider a bedroom community.
That they not only live here, but

504
00:32:04.400 --> 00:32:08.960
they work here and they play here, and they don't go into other parishes.

505
00:32:09.000 --> 00:32:13.720
Not that I have anything against other
parishes, but uh, you know,

506
00:32:13.960 --> 00:32:17.240
you've been here forever and at one
time this that was it was a

507
00:32:17.279 --> 00:32:21.519
bedroom community. It's where you went
to sleep, you spent your money in

508
00:32:21.599 --> 00:32:23.559
batton Ridge, you know, and
all these things, and we love batton

509
00:32:23.640 --> 00:32:25.839
Ridge. But well, at the
time, you know, growing up here,

510
00:32:25.920 --> 00:32:29.559
I think there were two restaurants on
Range Avenue. You know, you

511
00:32:29.559 --> 00:32:31.839
had a seafood restaurant and you had
like the buffet and you didn't go there,

512
00:32:31.720 --> 00:32:37.039
you know, no bass Pro,
no, no, uh, you

513
00:32:37.079 --> 00:32:39.079
know, I think there maybe was
one Mexican restaurant there. Yeah, at

514
00:32:39.079 --> 00:32:42.440
the time, yeah, you know, Maria's. Maria's might have been the

515
00:32:42.440 --> 00:32:45.400
only one really around there. I
think there was another one, yeah,

516
00:32:45.279 --> 00:32:47.799
I was thinking of, but you
know, none of the you know,

517
00:32:47.880 --> 00:32:52.519
you can't go one hundred yards without
Okay, there's another great place to eat,

518
00:32:52.680 --> 00:32:54.920
that's right, that's right. And
that's and it's a beautiful thing.

519
00:32:54.960 --> 00:33:00.799
And I love it because you always
can tell, in my opinion, a

520
00:33:00.599 --> 00:33:06.559
business that does good work in business
when they do good work in their community.

521
00:33:06.799 --> 00:33:10.359
And that's something that y'all do.
You place value in it, and

522
00:33:10.640 --> 00:33:15.680
it's important, it's important. And
one of the reasons that I started this

523
00:33:15.720 --> 00:33:20.440
show was I thought it was important
for people to see what our small business

524
00:33:20.440 --> 00:33:25.200
owners are doing outside of business,
because usually how you're handling your business outside

525
00:33:25.200 --> 00:33:29.400
of your business is how you're handling
your business inside of it. Would you

526
00:33:29.480 --> 00:33:31.559
agree with that? I would agree
with that definitely. Yeah. And and

527
00:33:31.599 --> 00:33:37.119
so let's get back to pools.
And now I'm gonna preface us with something

528
00:33:37.119 --> 00:33:39.440
else. And y'all might be like, oh, this is appealing. He

529
00:33:39.519 --> 00:33:45.799
don't just do pools, So you
also do like outdoor spaces, big deal

530
00:33:45.079 --> 00:33:47.839
right now? Oh yeah, pretty
much. Any you know, once you

531
00:33:47.920 --> 00:33:52.640
walk out the back door, anything
that you might want out there is something

532
00:33:52.680 --> 00:33:55.839
we can handle. Yeah, whether
it's outdoor kitchens, pools, We've done.

533
00:33:55.880 --> 00:34:00.400
You know, pavilions I mentioned earlier, structures that would have the plunge

534
00:34:00.400 --> 00:34:04.200
pool and the sauna. Yeah,
you know those those things are popular.

535
00:34:04.440 --> 00:34:07.159
Yeah, but I would say,
you know, outdoor kitchens are are huge.

536
00:34:07.760 --> 00:34:10.719
You know, they're they're they're now
what the media room was in the

537
00:34:10.719 --> 00:34:15.280
two thousands. Everybody's got an outdoor
kitchen. Yeah, we've got a great

538
00:34:15.440 --> 00:34:19.400
couple places here in town to go
get your supplies from. And what's nice

539
00:34:19.440 --> 00:34:22.760
about building the kitchen when we do
a pool is we can bring a lot

540
00:34:22.760 --> 00:34:24.199
of the same materials that we use
on the pool. I mentioned some of

541
00:34:24.239 --> 00:34:28.679
that stone, some of that tile, and bring use those same materials on

542
00:34:28.719 --> 00:34:30.760
the kitchen. So it's it's it's
very homogenous. It feels like it's all

543
00:34:30.800 --> 00:34:35.320
designed together. Yeah. Yeah,
it's a it's really a huge thing.

544
00:34:35.360 --> 00:34:38.960
And I'll tell you a quick story. Look, we're South willas Gonna folks

545
00:34:39.000 --> 00:34:43.199
here. I got a friend,
um and I know she she watches this

546
00:34:43.199 --> 00:34:47.280
podcast. Her names Lorie Johnson.
So Laurie likes to have uh well,

547
00:34:47.280 --> 00:34:51.320
I won't say she likes to have
parties, because that sounds funny, like

548
00:34:51.440 --> 00:34:53.360
she all she does as part as
you should fod ying laughing right now.

549
00:34:53.400 --> 00:34:59.960
But she lives in a neighborhood where
everybody around her in this neighborhood they're all

550
00:35:00.159 --> 00:35:05.119
like really tight and look if it's
Saturday night, they're probably at Lorie's house.

551
00:35:05.199 --> 00:35:08.280
They've got TVs outside, They've got
all these things going on. And

552
00:35:08.400 --> 00:35:15.559
that really, to me is South
Louisiana and those outdoor spaces are a big

553
00:35:15.880 --> 00:35:20.880
deal and you can make that happen. And a lot of these houses are

554
00:35:20.960 --> 00:35:23.039
in here after the flood. They
might have been older houses, say they

555
00:35:23.079 --> 00:35:27.880
were built in the late seventies,
but hey, they updated them after the

556
00:35:27.920 --> 00:35:31.039
flood. You know, everybody got
the recess lighting and scraped the ceilings.

557
00:35:31.079 --> 00:35:37.079
And you know, I had six
feet in my house and I scraped ceilings.

558
00:35:37.119 --> 00:35:40.880
I have popcorn up there before that, and now my house is updated.

559
00:35:40.920 --> 00:35:45.760
I never would have updated it in
that sort of speed, you know,

560
00:35:45.800 --> 00:35:47.079
any other way, unless it was
sports. But the point I'm getting

561
00:35:47.119 --> 00:35:52.920
that is back then, outdoor kitchens
weren't a thing. Now they are.

562
00:35:52.159 --> 00:35:59.800
So all those houses that are updated
everywhere except for that outdoor kitchen area,

563
00:36:00.079 --> 00:36:02.079
we got someone here that can make
that happen. And you what about like

564
00:36:02.199 --> 00:36:07.800
screened in patios stuff like that,
So that kind of leads. I don't

565
00:36:07.840 --> 00:36:12.079
do screened in in house, but
once you walk outside, if I don't

566
00:36:12.119 --> 00:36:15.639
do it in house, I'm gonna
have somebody that's vetted that I would use

567
00:36:15.719 --> 00:36:17.519
personally, that I can refer to. Yeah, yeah, a partner.

568
00:36:17.719 --> 00:36:22.920
It's sort of like a business partner
there, you know that you can refer

569
00:36:22.199 --> 00:36:28.280
and and make it happen. And
so pretty much if you walk outside of

570
00:36:28.320 --> 00:36:31.639
your house and you see something and
you're like, I wonder if blue Wave

571
00:36:31.719 --> 00:36:35.280
pools can do that. If it's
outside, they probably can do it.

572
00:36:35.280 --> 00:36:37.679
They can't make it happen, or
they can get somebody to make it happen,

573
00:36:37.679 --> 00:36:38.199
that's right, you know. You
know, if if I can't do

574
00:36:38.239 --> 00:36:40.920
it myself, I'd love to introduce
you to somebody who can. Yeah.

575
00:36:42.840 --> 00:36:45.639
What helps me is is you know
when you when you just like you with

576
00:36:45.920 --> 00:36:49.639
the podcast and the things that you
do. You know people that are in

577
00:36:49.639 --> 00:36:52.559
this industry, people that I would
never know exist, right, you know,

578
00:36:52.599 --> 00:36:54.320
I wouldn't know what kind of microphone
to go by, or I wouldn't

579
00:36:54.320 --> 00:36:57.800
know what kind of software to go
by, but you do. So I'm

580
00:36:57.800 --> 00:37:00.159
gonna call you. Hey, you
know, I need a microphone. I'm

581
00:37:00.159 --> 00:37:01.559
gonna be doing some things. What
kind of microphone should I buy? Oh?

582
00:37:01.599 --> 00:37:05.400
Yeah, And I'd talk to you
for fifteen minutes and you know more

583
00:37:05.400 --> 00:37:07.400
about micro friends you ever cared to
know, that's right, I'd be like

584
00:37:07.480 --> 00:37:09.760
geeking out with you. I'd be
like, oh, this is what you

585
00:37:09.800 --> 00:37:13.119
want, that's right. So you
called me into it, you know,

586
00:37:13.159 --> 00:37:14.960
Hey, I want to screen in
my pattio. I was like, well,

587
00:37:14.960 --> 00:37:17.599
you know, I don't do screens, but when I've done screens on

588
00:37:17.639 --> 00:37:22.639
projects with clients, I've used these
guys. They did a phenomenal job.

589
00:37:22.679 --> 00:37:24.239
We're very fair on their pricing,
and I would use them personally. Yeah,

590
00:37:24.320 --> 00:37:27.280
that's that. That carries a lot
of weight with me. Huge.

591
00:37:27.480 --> 00:37:30.000
Yeah. And if you're willing to
kind of like gout to bat for those

592
00:37:30.039 --> 00:37:37.719
people, guaranteed they're vetted and guaranteed
that you know, as as a customer,

593
00:37:37.760 --> 00:37:39.199
you can trust that. Well yeah, And and trust is a big

594
00:37:39.239 --> 00:37:43.559
deal. The thing I hear from
people the most people are so scared of

595
00:37:43.639 --> 00:37:46.360
getting taken advantage of because they're getting
outside their comfort zone. You know,

596
00:37:46.360 --> 00:37:51.039
even when we're talking pools. You
know, I love when people get you

597
00:37:51.079 --> 00:37:52.679
know, two or three quotes and
let me come in and let me explain

598
00:37:52.719 --> 00:37:57.079
what I do different. But people
do that because they're so afraid of those

599
00:37:57.119 --> 00:38:00.440
horror stories that they hear yes,
And if you just open in the book

600
00:38:00.440 --> 00:38:02.320
and saying, well, here's a
number, you don't know you know there

601
00:38:02.320 --> 00:38:06.079
you know, there's stories all the
time in the paper where the guy who

602
00:38:06.119 --> 00:38:10.320
came across very well, sounded very
professional, rodium a check never saw him

603
00:38:10.320 --> 00:38:14.039
again. And and so to be
able to call somebody and be like,

604
00:38:14.079 --> 00:38:16.239
hey, you know who do you
trust him? That's that's important. It's

605
00:38:16.360 --> 00:38:20.760
very important, man, it's very
important that that. Uh, you know,

606
00:38:20.840 --> 00:38:23.679
it's if you're in Livingston Parish,
you want to deal with people in

607
00:38:23.800 --> 00:38:31.079
Livingston Parish and and uh and primarily
because if they're look, things happen every

608
00:38:31.119 --> 00:38:36.559
now and then then and uh,
if they're something does happen, you know

609
00:38:36.599 --> 00:38:39.400
there's somebody right there local that you
can talk to about it. You don't

610
00:38:39.400 --> 00:38:44.159
have to you don't have to go
track somebody down, and you know,

611
00:38:44.280 --> 00:38:47.159
make living new whorls or living in
another area, that's right, or you

612
00:38:47.199 --> 00:38:51.599
just never see again anyway, or
you never see again any And then happened

613
00:38:51.599 --> 00:38:55.239
a lot after the floods. Sadly, Uh, that was a really ugly

614
00:38:55.280 --> 00:38:59.400
experience. And you're right, it
probably made people a little gun shy.

615
00:39:00.239 --> 00:39:04.519
And it's it's unfamiliar your territory.
It's it's uh, it's like me with

616
00:39:04.679 --> 00:39:08.440
electricity, which is I'm not great
with electricity, Matt, not great with

617
00:39:09.000 --> 00:39:13.840
shouting myself a few times in my
life. But I'll tell you it's it's

618
00:39:13.920 --> 00:39:19.679
unfamiliar, and so that makes it
even a little more nervous because your guard's

619
00:39:19.760 --> 00:39:24.360
up, you know. That's That's
one reason why again this show for me

620
00:39:24.519 --> 00:39:29.039
is so important, is that it
opens people's eyes to who you are as

621
00:39:29.039 --> 00:39:32.639
a person. I think that's important, especially when you're dealing with something like

622
00:39:32.760 --> 00:39:36.920
pools that unless you're in a business, you probably don't know a whole lot

623
00:39:36.960 --> 00:39:38.719
about. No. I agree with
that because you know, when when somebody

624
00:39:38.800 --> 00:39:42.880
hires me, they're not they're not
just buying a product, because it's not

625
00:39:42.920 --> 00:39:45.679
like you're going to the store and
I like that product, sell me that

626
00:39:45.719 --> 00:39:47.800
product. You know, it's a
relationship. We're gonna we're gonna do this

627
00:39:47.840 --> 00:39:52.960
together for the next six to eight
weeks. You're gonna have questions. I

628
00:39:52.000 --> 00:39:54.679
constantly feel questions. You know.
Last night the kids were in bed.

629
00:39:55.000 --> 00:39:58.519
I get a text from a client, Hey, I'm having some problems with

630
00:39:58.559 --> 00:40:00.239
my app. Yeah, you know, okay, call her up, what's

631
00:40:00.239 --> 00:40:05.360
going on? And funny story.
So this pool that we do, you

632
00:40:05.400 --> 00:40:07.920
can use your phone to operate it, and you can either do it from

633
00:40:07.960 --> 00:40:10.400
the house or you can remote into
it. So one of the coolest things

634
00:40:10.440 --> 00:40:13.159
I tell people. It's like,
hey, you guys. You know,

635
00:40:13.159 --> 00:40:15.599
if you go out to dinner and
you want to get in the spa when

636
00:40:15.599 --> 00:40:16.599
you get home, open your phone
up, hit the button. It'll be

637
00:40:16.639 --> 00:40:19.960
hot when you get home. You
can remote into it. Oh, I

638
00:40:20.039 --> 00:40:22.320
mean that it's it's not a lot, it's nice. Well, she's home

639
00:40:22.440 --> 00:40:25.639
and it's just not working. I
was like, well, so she called

640
00:40:25.679 --> 00:40:29.519
me up and we trouble shot for
a few minutes, and I realized I

641
00:40:29.599 --> 00:40:32.559
built her pool at her new house
and she still had the code on the

642
00:40:32.599 --> 00:40:37.639
pool at the old house. So
she's hitting buttons and nothing's happening. Meanwhile,

643
00:40:37.679 --> 00:40:42.639
her owners of her previous house are
watching things change. Okay, so

644
00:40:42.960 --> 00:40:45.519
we need you to unplug from that
app and we're gonna get you into this.

645
00:40:45.800 --> 00:40:47.920
Yeah, they're thinking they got a
ghost or something that somebody's turning on

646
00:40:47.960 --> 00:40:52.199
the pool's right, But no questions
like that, you know. I tell

647
00:40:52.239 --> 00:40:55.679
another story. I built a pool
for a guy and super nice guy has

648
00:40:57.000 --> 00:40:59.800
his children are all in high school
and they had a homecoming party there.

649
00:41:00.199 --> 00:41:04.760
He calls me in a panic on
a Saturday night, nine pm. Matt,

650
00:41:05.239 --> 00:41:08.400
nothing's working with the pool. I
can't operate anything. The girls are

651
00:41:08.400 --> 00:41:12.000
all over here. I can't heat
the spot. What is going on?

652
00:41:12.480 --> 00:41:15.960
So I get him on FaceTime and
I see what's happened, and the panel

653
00:41:15.000 --> 00:41:17.679
has gotten put in a service mode, which is what you would do maybe

654
00:41:17.679 --> 00:41:21.400
when you're working on the pool.
So maybe the pool guy came earlier and

655
00:41:21.480 --> 00:41:23.039
hit a button and didn't undo it. Yea, so it was a quick

656
00:41:23.079 --> 00:41:25.280
hey, hit that button everything and
be fine. So he hit that button,

657
00:41:25.320 --> 00:41:29.400
everything came to life and the party
went on. So yeah, we

658
00:41:29.519 --> 00:41:31.519
kind of rambled a little bit.
But what I was talking about was relationship.

659
00:41:31.559 --> 00:41:35.920
You know, you don't You're not
buying a product, your your your

660
00:41:35.960 --> 00:41:39.119
forming relationship that's gonna be long lasting. I'll try and a good point.

661
00:41:39.239 --> 00:41:46.320
And look, with relationships, referrals
are probably huge in your in your specific

662
00:41:46.400 --> 00:41:52.880
business of pool building. When enormous
when somebody has a great experience, UM

663
00:41:52.960 --> 00:41:54.840
and they tell their friend who says, I think I'm gonna get a pool.

664
00:41:55.000 --> 00:41:58.840
You need you need to call Matt, you need call And that happened

665
00:41:58.840 --> 00:42:01.199
so many times. You know,
we talked about somebody calling me and he

666
00:42:01.320 --> 00:42:05.719
referring somebody out there. There's no
better referral than they see that blue wave

667
00:42:05.800 --> 00:42:10.280
sign go up in the neighbor's Yard's
almost invariably you're gonna see towards the end

668
00:42:10.280 --> 00:42:14.199
of the project, the neighbor's gonna
come over. So how was it,

669
00:42:14.920 --> 00:42:17.840
Yeah, like peeking over as they
walk down the streets and yeah, you

670
00:42:17.880 --> 00:42:22.079
know what they're doing. They're checking
it out and and uh, yeah,

671
00:42:22.119 --> 00:42:27.679
those things are huge and uh and
you're right, there's no better compliment than

672
00:42:28.159 --> 00:42:30.159
someone saying, hey, my pool
guy did a great job. And I

673
00:42:30.199 --> 00:42:32.199
say, pool guy. I don't
want to call you pool guy, your

674
00:42:32.239 --> 00:42:38.159
pool builder guy. And I've talked
thought about putting that on the license plate

675
00:42:38.159 --> 00:42:42.239
on the Trudge's pool guys. Yeah, that'd be perfect, it'd be perfect.

676
00:42:42.360 --> 00:42:45.559
Uh. So let's talk about one
thing that I learned today in our

677
00:42:45.639 --> 00:42:50.960
little pre meeting was about flush bas. So I had a I had someone

678
00:42:51.039 --> 00:42:52.480
reach out and they asked if you
did flush bas And I'm like, what

679
00:42:52.639 --> 00:42:57.639
is flush bos tell us what that
is? So a flush spa is where

680
00:42:57.679 --> 00:43:00.400
the water elevation of the spa is
almost exactly the same as the pool,

681
00:43:00.480 --> 00:43:04.119
so when you look at it,
everything's at the same level. Right.

682
00:43:04.639 --> 00:43:07.800
This has a couple of cool things
about it. If the water effect is

683
00:43:07.840 --> 00:43:10.639
really nice. When when you first
look at the pool, it's it looks

684
00:43:10.719 --> 00:43:14.440
like all one body of water.
Your friends always ask, well, do

685
00:43:14.480 --> 00:43:15.920
you have to heat the entire pool
to heat the spa, And the answer

686
00:43:15.960 --> 00:43:20.480
is no. The way the system
is designed, you can isolate the two

687
00:43:20.480 --> 00:43:24.480
bodies of water, but the appearance
is that it's all one piece. What's

688
00:43:24.559 --> 00:43:28.599
nice about that is if you don't
have a flush spot, if you have

689
00:43:28.639 --> 00:43:31.760
a raised spa, it's difficult to
put all really, I think nothing to

690
00:43:31.800 --> 00:43:36.400
say difficult. You shouldn't put the
spa between the house and the pool if

691
00:43:36.400 --> 00:43:39.039
you have children, because it creates
a blind spot in the pool. And

692
00:43:39.199 --> 00:43:40.840
if you know, if your mom
and dad want to hang out on the

693
00:43:40.880 --> 00:43:43.960
back porch, you don't want to
have a big chunk of the pool you

694
00:43:44.000 --> 00:43:46.760
just can't see. Right. So
those spis you might would move to other

695
00:43:46.840 --> 00:43:51.480
areas. You still get a nice
waterfall out of them, but you know

696
00:43:51.599 --> 00:43:54.239
you don't put them now a flush
spot. Not only they look really cool,

697
00:43:54.719 --> 00:43:58.159
is you don't you have nothing block
in your view of the pool,

698
00:43:58.239 --> 00:44:00.559
so you can sit on the back
porch, hang out, watch the kids

699
00:44:00.559 --> 00:44:02.960
in the entire pool and not have
anything black blocking your view. Yeah.

700
00:44:04.000 --> 00:44:06.639
I need that too. I know. I want to flush spy as well.

701
00:44:06.880 --> 00:44:10.519
That sounds awesome and I've I've actually, now that we talked about it,

702
00:44:10.559 --> 00:44:15.920
I have been in flush spies,
I guess, and several hotels that

703
00:44:15.960 --> 00:44:19.000
have stayed in so I always liked
them and I thought was cool. It's

704
00:44:19.039 --> 00:44:22.039
like, you know, hot here
and then you go like four feet that

705
00:44:22.079 --> 00:44:24.599
way. And what's nice about it, and this is this is feedback from

706
00:44:24.639 --> 00:44:29.639
clients, is they love sitting in
the spa and you know, you're in

707
00:44:29.679 --> 00:44:31.320
there, you're hot, you've been
in there a little bit, get a

708
00:44:31.320 --> 00:44:34.800
little cold water and just kind of
splash it in from the pool and cool

709
00:44:34.880 --> 00:44:37.079
yourself off, and then you know, marriedate a little more in the spot.

710
00:44:37.199 --> 00:44:40.079
Yeah. Yeah, all those things
are good and uh and so you

711
00:44:40.079 --> 00:44:43.760
can get that as well. And
we just brought up spas. So if

712
00:44:43.800 --> 00:44:46.480
you were wondering do they do spies, Absolutely you do. And they go

713
00:44:46.559 --> 00:44:52.159
with pools now, you know,
like peas and carrots and the forest Gump

714
00:44:52.199 --> 00:44:54.199
would say. And the cool thing
about it is the way the system is

715
00:44:55.000 --> 00:44:58.440
set up, the way we do
it, and the heater that we used.

716
00:44:58.480 --> 00:45:00.800
If you do a spa, the
same heater can also heat the pool.

717
00:45:01.119 --> 00:45:05.039
So I really oh yeah, that's
a good thing. Yeah, we're

718
00:45:05.039 --> 00:45:07.880
coming up on Mother's Day. Everybody
always wants to hear, you know,

719
00:45:08.400 --> 00:45:13.760
bull crawfish swimming the pool and the
water is always still ice cold. Yeah,

720
00:45:13.800 --> 00:45:15.159
So with if you have a spa, you can use your heater or

721
00:45:15.239 --> 00:45:19.199
heat your pool up. You know, Red Cross says eighty five degrees is

722
00:45:19.519 --> 00:45:22.000
perfect swim temperature. So you heat
that pool up. Everybody's swimming, having

723
00:45:22.039 --> 00:45:25.280
a good time, um doing the
thing. But I tell you what's funny

724
00:45:25.360 --> 00:45:29.320
is, you know, the weather
here's so crazy. This past New Year's

725
00:45:29.320 --> 00:45:31.519
Eve. Everybody heat up their pools
and swam because there's seventy five degrees and

726
00:45:31.559 --> 00:45:35.519
that's something you know, yeah,
no doubt about. And then probably four

727
00:45:35.599 --> 00:45:37.840
days later it was thirty Yeah that's
right, you know, and they're in

728
00:45:37.840 --> 00:45:40.639
they're in the spa at that point, so very good. Uh, here's

729
00:45:40.639 --> 00:45:45.519
something everybody might find interesting. And
I know, I know this is a

730
00:45:45.639 --> 00:45:47.920
question from a lot of people,
and that is, well, how much

731
00:45:49.679 --> 00:45:52.519
you know there is an investment there, there's no doubt about it. But

732
00:45:52.840 --> 00:45:54.800
how much does that increase maybe the
value your home? And I did some

733
00:45:54.880 --> 00:46:00.079
research and actually you put a pool
in there, just you know. And

734
00:46:00.159 --> 00:46:04.840
of course again this varies based off
of the type of pool you have and

735
00:46:05.440 --> 00:46:07.400
the size and all these sorts of
things. But it's about a ten percent

736
00:46:07.559 --> 00:46:15.000
increase on average per per pool.
I guess per house said that it will

737
00:46:15.440 --> 00:46:17.239
actually raise the value, right,
And I would say, and clarify,

738
00:46:17.360 --> 00:46:21.400
ten percent of the home, not
tenpercent of the pool. Correct. Yeah.

739
00:46:21.440 --> 00:46:23.599
I've done jobs where you know,
we had a guy he moved in

740
00:46:23.639 --> 00:46:25.920
from out of town. He bought
a house, bought a beautiful home,

741
00:46:27.360 --> 00:46:30.920
called me to build a pool,
and finished the pool. He lived there

742
00:46:30.920 --> 00:46:34.079
for a year and work called him
away. Well, when he sold his

743
00:46:34.199 --> 00:46:38.039
home, he got every dollar he
spent back on the pool. And you

744
00:46:38.079 --> 00:46:39.719
know, people said, wow,
I was during this. I no,

745
00:46:39.719 --> 00:46:44.039
no, here's two weeks ago.
I built a pool for a guy and

746
00:46:44.599 --> 00:46:47.079
about a year later, some family
property became available, so he wanted to

747
00:46:47.079 --> 00:46:51.719
sell his home, moved to the
family property and build his forever home out

748
00:46:51.719 --> 00:46:54.679
there. So he sold his house. First offer came in well over asking

749
00:46:54.719 --> 00:46:59.280
price because he's the guy in the
neighborhood that has the nice gun night pool.

750
00:46:59.719 --> 00:47:02.360
So they they they definitely do add
value. And I would say that's

751
00:47:02.360 --> 00:47:07.320
a difference between gunnight and other types
of pools. Usually if you go up

752
00:47:07.360 --> 00:47:12.960
to somebody who's built a vinyl liner
pool, you're gonna you know, I

753
00:47:13.480 --> 00:47:15.400
just see maintenance. Yeah, you
know when I think of those, that's

754
00:47:15.440 --> 00:47:20.000
right, it's gonna be time to
change the liner soon. Um. That's

755
00:47:20.039 --> 00:47:22.239
that's kind of where you made your
decision of you know, don't want to

756
00:47:22.239 --> 00:47:25.039
go swimming or d all want to
make something that's gonna look fantastic and be

757
00:47:25.599 --> 00:47:29.679
you know, just just that top
shelf product out in the backyard. Yeah.

758
00:47:29.719 --> 00:47:32.000
And it may even you know,
if you're if you're selling your home

759
00:47:32.000 --> 00:47:36.440
and you have like a gunnight pool, that may be the difference. Some

760
00:47:36.480 --> 00:47:37.840
people seek that out so they're like, yeah, we got to have a

761
00:47:37.880 --> 00:47:42.719
pull and it's got to be gunight, and so you're already a head of

762
00:47:42.760 --> 00:47:45.400
the game. It may even say
your house past or well, the reason

763
00:47:45.440 --> 00:47:49.719
that one it was great because the
guy had three kids and his particular yard.

764
00:47:49.800 --> 00:47:52.519
We were working in a tight space
and didn't really have enough room.

765
00:47:52.760 --> 00:47:55.519
Tenning ledges are super popular, that's
that's kind of the shallow area where you

766
00:47:55.519 --> 00:47:59.800
know, you put the layout chairs
and things like that. This particular location

767
00:48:00.039 --> 00:48:02.159
just did not have enough room to
take up that much space of the pool.

768
00:48:02.519 --> 00:48:06.639
So what we did was he built
a three foot bench the entire length

769
00:48:06.639 --> 00:48:09.159
of the pool and the kids.
So the guy buying the house sees,

770
00:48:09.280 --> 00:48:13.480
is this is perfect for my kids. So it's just you know, you

771
00:48:13.480 --> 00:48:15.159
can't buy that with a kid.
That's right, That's right. I agree

772
00:48:15.159 --> 00:48:19.760
one hundred percent. And and we
one more question for you on that front.

773
00:48:21.000 --> 00:48:23.360
As far as questions from listeners,
someone asked, you know, and

774
00:48:23.760 --> 00:48:28.360
again this I already know the answer
to this, but followage around pools.

775
00:48:28.360 --> 00:48:32.039
You know, some people want I
don't know, what are those trees from

776
00:48:32.079 --> 00:48:37.119
Hawaii or whatever, the coconut trees
or palm trees or whatever, the coconut

777
00:48:37.159 --> 00:48:42.599
trees. Somebody they want freaking trees, So tell us about that. So

778
00:48:42.599 --> 00:48:45.280
so the software that I use,
they make a couple different versions of it,

779
00:48:45.440 --> 00:48:49.519
yea, And of course the version
that I use is more geared towards

780
00:48:49.519 --> 00:48:52.239
building swimming pools and houses and things
like that. I work with some great

781
00:48:52.320 --> 00:48:57.639
landscapers. I can actually if somebody
wants to do all the big landscaping around

782
00:48:57.639 --> 00:49:00.559
the pool, we can lay out
the areas. But again not my core

783
00:49:00.599 --> 00:49:04.960
expertise. So what I would do
is connect them with those people. I

784
00:49:05.000 --> 00:49:07.880
could send them the design, they
could open the design and their software,

785
00:49:08.119 --> 00:49:12.440
and then it's more landscaping base so
they can get just as detailed as I

786
00:49:12.480 --> 00:49:15.480
am on the pool side, on
the landscaping side. And I posted some

787
00:49:15.519 --> 00:49:19.559
things on my Facebook page where we
had the complete three D rendering with all

788
00:49:19.559 --> 00:49:22.320
the landscape you know, computer modeling, and then hear the pictures of what

789
00:49:22.360 --> 00:49:24.960
we built, and it's it's nice
to be able to walk around it before

790
00:49:24.960 --> 00:49:28.159
you ever dig the hole and see
this what's going to look like. Yeah,

791
00:49:28.239 --> 00:49:31.079
and look y'all. If you're lessening
right now on like Spotify or Apple

792
00:49:31.119 --> 00:49:35.159
podcast or wherever you listen, this
is going to be kind of like a

793
00:49:35.239 --> 00:49:37.199
visual episode, So I want you
to, you know, even if you

794
00:49:37.360 --> 00:49:43.320
lessen, definitely go to YouTube and
check out the video version, because we're

795
00:49:43.320 --> 00:49:46.280
gonna be popping up pictures as we
talk of everything we discussed, so that

796
00:49:46.360 --> 00:49:54.199
way you can kind of see that
and get get a good visualization of you

797
00:49:54.280 --> 00:50:00.719
know, pulls and flush spas and
all those things that we're talking about on

798
00:50:00.719 --> 00:50:04.400
the show. Let me ask you
how big a deal has social media been

799
00:50:04.480 --> 00:50:07.519
for you? Been a good?
Oh, it's a normal avenue. You

800
00:50:07.559 --> 00:50:10.360
know everybody, just like you mentioned, everybody wants to see pictures. Um.

801
00:50:10.679 --> 00:50:14.079
You know, Facebook is really good. If you look at swimming pools,

802
00:50:14.079 --> 00:50:16.079
you're gonna start seeing lots of swimm
pools on your Facebook feed. Yeah.

803
00:50:16.239 --> 00:50:20.679
Um, so people are sharing the
problem that we're building on. Yeah,

804
00:50:20.719 --> 00:50:22.920
they're sharing the projects we're building that
they can kind of see some pictures,

805
00:50:22.960 --> 00:50:28.159
get some ideas. But you know, a social media um, not

806
00:50:28.320 --> 00:50:34.079
something that I think I personally,
I guess the best way to say is

807
00:50:34.079 --> 00:50:37.000
just gravitate to like, you know, some people and and everybody's got their

808
00:50:37.000 --> 00:50:40.400
own way of doing things, and
I guess personally I am a little more

809
00:50:40.400 --> 00:50:44.719
private. But business wise, love
putting pools out there, love talking to

810
00:50:44.760 --> 00:50:46.480
clients, uh, and just kind
of showing everybody what we do. Yeah,

811
00:50:46.760 --> 00:50:50.760
very good and a huge outlet for
you. Look what you do as

812
00:50:50.880 --> 00:50:53.920
visual right and when people see it
and they fall in love with it.

813
00:50:54.000 --> 00:50:58.280
They act on it and say that's
a very good thing. Uh, service

814
00:50:58.360 --> 00:51:01.199
area. If you drop to pen
on Denham Springs and drew a circle of

815
00:51:01.239 --> 00:51:05.320
about an hour, yeah, that's
gonna be us. So we've gone.

816
00:51:05.719 --> 00:51:09.119
Of course, Clinton Pride. We're
working in Largo right now. New Roads

817
00:51:09.559 --> 00:51:14.920
geis er pauncha tool of Springfield.
Of course, don Springs. Yeah,

818
00:51:14.960 --> 00:51:20.519
our core area Dinham Springs Central,
uh Ascension Parish. But we drop a

819
00:51:20.559 --> 00:51:22.880
pen draw you know, we'll drive
for an hour and come build you very

820
00:51:22.880 --> 00:51:29.320
good, very good. And uh
look website blue Wave Pools. It's blue

821
00:51:29.320 --> 00:51:32.519
wave Pools dot net. It's blue
Wave Pools la dot la dot nem okay,

822
00:51:32.840 --> 00:51:37.679
and we're gonna tag that y'all in
the description of this video. Just

823
00:51:37.119 --> 00:51:40.079
if you're driving in or listen or
whatever and you don't have a pen to

824
00:51:40.119 --> 00:51:44.519
write it down, just go down
the description. We're gonna have not only

825
00:51:44.519 --> 00:51:46.719
your website, but your Facebook.
We're gonna have that in there. So

826
00:51:46.840 --> 00:51:52.480
you definitely want to go give him
a like on Facebook. And uh,

827
00:51:52.280 --> 00:51:55.320
you know, we've been going to
an hour and it's been fun, awesome,

828
00:51:55.400 --> 00:52:00.440
awesome talking about pools. Anything else
you can think of or nothing.

829
00:52:00.840 --> 00:52:02.800
I think we've covered it all man. Now we're just needing people to come

830
00:52:04.039 --> 00:52:07.840
come give your ring and look,
let's cover that. How do they get

831
00:52:07.880 --> 00:52:10.639
in touch? So the best way
to contact me is there my cell phone

832
00:52:10.880 --> 00:52:15.400
two two five, three, two
four nine six one five love text a

833
00:52:15.440 --> 00:52:19.400
lot of times what I do because
you know one thing, if you call

834
00:52:19.480 --> 00:52:22.599
me and we set up a time, I'm not going to send a salesman

835
00:52:22.599 --> 00:52:25.039
to you. I'm gonna come see
you. I'm gonna sit down with you

836
00:52:25.079 --> 00:52:28.880
and I'm going to design your pool
with you. While I'm doing that.

837
00:52:29.000 --> 00:52:30.400
You know that's that's generally about an
hour, hour and a half meeting.

838
00:52:30.920 --> 00:52:32.960
Is I hate you know, I
don't want to be that guy that's constantly

839
00:52:32.960 --> 00:52:36.719
answering my phone. I'm trying to
spend time with you. So if you

840
00:52:36.760 --> 00:52:38.360
call me and I don't answer you
a lot of times, it's because I'm

841
00:52:38.400 --> 00:52:42.159
in a meeting with somebody drawing a
pool. Shoot me a text, leave

842
00:52:42.199 --> 00:52:44.320
me a voicemail. As soon as
I get out, I return all my

843
00:52:44.400 --> 00:52:46.880
calls. But you know, it's
very important to me to be the guy

844
00:52:47.079 --> 00:52:52.480
that's in there with the client and
designing and talking about what's going to make

845
00:52:52.559 --> 00:52:54.719
their pool. Part of that process
means I don't you know, I'm not

846
00:52:54.760 --> 00:52:58.519
paying a secretary to answer the calls. When you call you get me,

847
00:52:58.800 --> 00:53:00.800
yeah, you know, give me
a moment, I'll call you right back

848
00:53:00.119 --> 00:53:06.039
and I'll come and see you very
good. So please do that. And

849
00:53:06.719 --> 00:53:12.800
we appreciate y'all watching and lestening.
Look fourteen thousand of most viewers on YouTube

850
00:53:12.800 --> 00:53:16.639
alone on a weekly basis, and
more and more and more on the audio

851
00:53:16.760 --> 00:53:21.159
platforms. We couldn't do any of
this without all of y'all. It's very,

852
00:53:21.239 --> 00:53:24.280
very important that we spotlight our private
family and businesses in our communities.

853
00:53:24.840 --> 00:53:29.800
And we just appreciate the heck out
of y'all for listening and all that.

854
00:53:29.880 --> 00:53:32.840
Matt, thank you for coming on
the show. You run a great business

855
00:53:32.840 --> 00:53:37.079
man. We're proud to have you
on, proud to feature you. And

856
00:53:37.199 --> 00:53:43.079
if you are in the market for
an ingram pool, or you want to

857
00:53:43.159 --> 00:53:46.599
improve your outdoor space, whatever,
give them out a call. We're gonna

858
00:53:46.599 --> 00:53:52.119
link everything you need in the description
of the audio and video of this podcast.

859
00:53:52.159 --> 00:53:55.760
And until next time, I'm Jim
Chapman reminding you love your community,

860
00:53:55.920 --> 00:54:01.159
support local business, and keep lead
eating thanks for coming on Man, appreciate you.